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Re: Terrible Experience Kessler Music

Author: Morrie Backun
Date: 2015-02-25 18:48

Hello James,

Hello James,

I am surprised to hear that you have experienced problems with Kessler Music.

As a manufacturer that deals with many stores worldwide I can tell you that Kessler is very focused on providing excellent products to their customers, in fine condition and providing good value. I regularly hear from customers that they have been well taken care of by Kessler Music.

Perhaps there has been some communication issue? (lost Emails or phone messages) It just seems uncharacteristic to hear of the problems. Of course, things can happen that challenge any relationship. I suggest that you try communicating with Kessler again, directly, to try and resolve the situation to everyone's satisfaction.

These things can get very difficult when they are on newsgroups, etc. Hopefully you will be able to come to a "meeting of the minds" and let the group know that the situation has been resolved fairly.

Best of luck with getting things worked out.

Morrie

Morrie Backun
Backun Musical Services
604-205-5770
morrie@backunmusical.com

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