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Re: Terrible Experience Kessler Music

Author: GLHopkins
Date: 2015-02-22 02:38

Your original post showed no indication that you responded to his email to you notifying you of the flutes' arrival until mid February. IF you had been in contact with him all along, and you informed him of your intentions to purchase a flute, I see no real fault in how you handled things. However, I still find no fault in the way he has conducted business. Promises to someday soon buy a flute is not the same as buying a flute. He needs to turn his inventory as fast as possible to keep cash flow and the ability to order new inventory.

If you think you still want a flute like the one you had him order for you, I'd still try to work a deal. At this point he may sweeten the deal just to put this all behind him.

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