The Clarinet BBoard

The Clarinet BBoard The C4 standard

New Topic | Go to Top | Go to Topic | Search | Help/Rules | Smileys/Notes | Log In

Previous Message | Next Message

Re: GOOD BYE

Author: SunnyDaze
Date: 2023-08-14 21:21

Hi Hunter,

I totally get what you mean about getting agreement from the seller before returning an item.

I saw an example of really good practice when I ordered a mp from Clarinet and Flute in London.

I rang them in advance and asked if I could have the mp on loan for a week and they said "yes". I then received the mp, and tried it. When I realised it was not for me, I rang them to ask how they would like me to arrange return shipping, since it was a pricey item. They arranged the shipping themselves, which was great, because it meant that if anything went wrong during shipping then they could pursue it themselves, without me getting involved in a lot of paperwork.

I thought they had a really great set up.

Normally I would have gone to my local shop, but in this case, Clarinet and Flute were the only stockist (ex-demo Clark Fobes mp), so I had to buy online.

Jen

Reply To Message | Avail. Forums | Flat View

Newer Topic | Older Topic

Topics

Author

Date

GOOD BYE new

PEDRO FUENTES

2023-08-10 22:37