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Completely OT - Contacting Amazon CS

Author: kdk ★2017
Date: 2023-06-06 01:02

This has nothing to do with clarinet and only tangentially music-related. I apologize. I'm past frustration and hoping maybe one of you has a suggestion.

My wife ordered a *set* of viola strings from Amazon. They sent a *single* Cello A string. She went online at the Amazon website and did an exchange. They sent exactly the same wrong item the second time (arrived today). Having failed to correct the mistake with their online widgets, I want to talk to (or even chat online with) a live CS agent. But I can't find a way to do it.

Does anyone know a phone number for Amazon Customer Service or has anyone here found a way to get to an agent via online chat?

Any help would be appreciated on the BBoard or by private email (click my name). TIA

Karl

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