 The Clarinet BBoard
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Author: bill28099
Date: 2006-12-08 19:18
I placed an order with Davie Cane last week for some regular cut Gonzalez Bb reeds and my Visa card was not debited nor have the reeds arrived. Tried to call and got an answering machine. Is there any news on these people?
A great teacher gives you answers to questions
you don't even know you should ask.
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Author: Tilly
Date: 2006-12-11 22:12
I got an e-mail from Davie Cane at the beginning of Oct. informing me that they are no longer receiving any stock and will be closing the business as of Dec. 31.
Tilly
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Author: Alseg
Date: 2006-12-12 01:09
website says they are moving to Las Vegas
Hopefully the rhizomes will follow them, psychedelic roots and all......
Can you get the material from Omar Henderson or other sources?
Former creator of CUSTOM CLARINET TUNING BARRELS by DR. ALLAN SEGAL
-Where the Sound Matters Most(tm)-
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Author: GBK
Date: 2006-12-12 01:16
Alseg wrote:
> website says they are moving to Las Vegas
Phil Shapiro (Davie Cane) relocated to Las Vegas a number of months ago.
He is teaching privately as well as playing in one of the Las Vegas orchestras ...GBK
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Author: crnichols
Date: 2006-12-12 02:05
If the business is closing, that is very unfortunate. That was the best cane I could find for reedmaking. Back to the drawing board I guess.
Christopher Nichols, D.M.A.
Assistant Professor of Clarinet
University of Delaware
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Author: bill28099
Date: 2006-12-12 15:22
His web site took my order and it was confirmed a few hours later but Visa has never been billed. I sent him an email last Friday and it is unanswered. His 866 toll free number is still active but you only get an answering machine.
I really liked doing business with this company/individual, transactions were always filled promptly and correctly. I'll let this go a while longer but hate to leave unbilled visa claims floating around.
A great teacher gives you answers to questions
you don't even know you should ask.
Post Edited (2006-12-12 15:25)
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Author: swkeess
Date: 2006-12-13 01:12
I ordered clarinet and saxophone reeds from Davie Cane about three weeks ago and received them last week. Everything seemed to work normally, including the credit card payment.
Susan Keess
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Author: susieray
Date: 2006-12-14 18:04
I just got an email from Omar Henderson, who is in Spain at the moment. He says he still sells Gonzalez reeds. Also Conn-Selmer has taken over distribution and supply line is still intact. Nice to know!
Sue
Post Edited (2006-12-15 02:13)
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Author: Kel
Date: 2006-12-14 20:42
If Davie Cane is no more, I hope Dr. H expands his Gonzalez offerings to include saxophone reeds.
Post Edited (2006-12-14 20:43)
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Author: tictactux ★2017
Date: 2006-12-14 23:18
I second Cosmicjello's recommendation.
They also have very reasonable int'l shipping rates.
--
Ben
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Author: bill28099
Date: 2006-12-15 18:09
It has now been 16 days since my order was placed and confirmed by Davie Cane. My emails have fallen on deaf ears, my Visa has not been debited and when you call you get a machine. If a company is going out of business they should take down their order entry software or at least put a big warning on their home page. I could have ordered these reeds from any number of suppliers and had them last week. However, the minute I place an order with Music123, etc...I'm certain Davie Cane will resurrect itself, debit my Visa and send me reeds. Situations like this tend to be a bit irritating.
A great teacher gives you answers to questions
you don't even know you should ask.
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Author: Bradley
Date: 2006-12-15 19:28
Have you sent a message to cancel the order or just to find out what's been going on with the company?
Send a message, or leave a voicemail message about a specific cancellation since you're uncomfortable with the situation (if you just want to get reeds somewhere else and forget about this order), and then go an order somewhere else. Davie Cane has always been a solidly reputable company, and if you get charged by accident after you make your order somewhere else you should not worry about a timely refund. If someone is available to charge your card, they are also available to get your messages about cancellation. It's really not as big of a deal as it might seem, judging from your posts.
Bradley
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Author: bill28099
Date: 2006-12-20 00:22
Just to let everyone know I heard from Davie Cane this morning, Dec. 19, and just received confirmation that the order was shipped although a quick check indicates my Visa has yet to be debited. Unfortunately, I am out of the country at the moment but USPS holds the mail for PO boxes 30 days and I'll be back before then. Here is the email I received.
"Sorry for the poor service. I’ve been having pretty serious family problems and it’s been interfering with running the business. Your order will ship out tomorrow without fail.
Have a wonderful holiday!
All the best,
The Davie Cane Company
6409 Raptor Court
North Las Vegas, NV 89084
PH: 866-292-5037
FAX: 702-515-2039"
A great teacher gives you answers to questions
you don't even know you should ask.
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Author: Douglas
Date: 2006-12-20 01:41
Just to make this situation even more confusing, there is a large Davie Cane ad in the latest Clarinet magazine giving their address as still in Florida!
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Author: Mark Charette
Date: 2006-12-20 01:55
Douglas wrote:
> there is a
> large Davie Cane ad in the latest Clarinet magazine giving
> their address as still in Florida!
There's a 3-month lead time on ads ...
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Author: GBK
Date: 2006-12-20 02:34
Phil Shapiro (Davie Cane) has been in Las Vegas for at least 6 months.
The contact info is:
6409 Raptor Court
N. Las Vegas, NV 89084
Toll Free: 866-292-5037
...GBK
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Author: b.roke
Date: 2006-12-20 03:27
regarding the comparison between shipping prices for 1stop cl shop and the doctor, i live in new zealand and was to be charged US$9.95 to ship 1 packet of 10 reeds from 1 stop cl shop and US$2.35, or maybe $2.50 by the doctor.
the doctor's prices for the reeds were about $2 more expensive at the time but that was more than compensated for by the lower shipping cost.
btw - an order for an oiling rod and small mop just arrived and omar included a large mop free of charge because he thought i should have the complete set!!!
disclaimer - i am a beginning clarinetist who would only receive an endorsment to stop me playing.
steadfastness stands higher than any success
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Author: bill28099
Date: 2006-12-30 22:52
As a final note on this little saga the reeds were delivered on Dec. 24 but I didn't get back in the country until Dec. 29 to pick them up. All was in order and I remain a loyal customer of Davie Cane.
A great teacher gives you answers to questions
you don't even know you should ask.
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Author: Ratanapol
Date: 2007-01-25 06:34
I also placed an order with Davie Cane since 8th Jan for Canes.
But has no response from them. Now the phone is out of service.
What happens!!!
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