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Re: D'amore bell

Author: jdbassplayer
Date: 2021-10-23 00:17

I am sorry that there was an error with the sizing, I had no idea that Selmer changed bell tenon sizes somewhere in their production run (First bell was sized for older Selmers which have a wider socket). The first bell has NOT arrived back (Which I paid return shipping for) and if you check the tracking your new bell with the correct sizing is on the way. As I said I shipped it yesterday and I am true to my word. As for #5 the first message I see addressing your concerns came at 9:30am this morning. I apologize about the 6 hour delay in response time but I have been working all day and haven’t had a chance to check my email yet. The replacement bell only shipped yesterday, shipping takes 2-5 business days especially cross country.

I am trying to do my best to make sure you are satisfied at no additional expense to you, but if you are still unsatisfied I am happy to refund all costs after I receive the bells back.

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Date

D'amore bell new

farabout

2021-10-07 22:46