 The Clarinet BBoard
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Author: Suzanne
Date: 2001-07-07 00:05
I opened a box of Vandorens the other day (traditional blue box) and 9 out of the 10 reeds were literally brown as dirt. They looked like they were burnt or something. I thought that Vandoren had people who quality-controlled the cane that gets made into reeds, so that the over-sun-baked cane (like the box I had) and the greeny cane gets rejected. Does anyone know about this? I just couldn't believe that they would actually sell cane that looks like that. They must know that it won't play? I had to throw away the whole box. I opened another box that I had on hand, and it was better, but I'm still out $13. I really don't want to switch reed brands, I have tried all the new-fangled popular ones and I always come back to Vandoren for the sound. I was just wondering if anyone knew more about this. Thanks!
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Author: Mindy's Mom
Date: 2001-07-07 00:27
Mindy LOOKS for the "brown ugly' cane in reeds. Many people feel that the "uglier" the cane is, the better the reed. I wish you had NOT thrown it away and sent them our way (even though she uses Black Masters)
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Author: ClarinetBoy
Date: 2001-07-07 01:57
$13 dollars a box!
imagine being in Aus and paying up to $45 dollars a box and throwing them out!
lol
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Author: mw
Date: 2001-07-07 02:34
Why didn''t you return it for credit or an exchange? You shouldn't be out anything.
D'Addario (North American wholesaler- importer) in Farmingdale, NY is a great company & they would have helped you "no questions asked". Best, mw
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Author: Suzanne
Date: 2001-07-07 22:13
Lots of questions!
I have given many, many, many brown reeds a fair chance, and they often sound alright the first couple of days, but I have never ever had a reed like that play well for the long haul. They always get bright and edgy by the fourth day or so. Bad luck, or bad cane? I don't know?
How do I contact D'Addario to return the reeds? I didn't think reeds could be returned? After all, they have been in my reed water and also my oral cavity!
ClarinetBoy, are Australian dollars the same value as American? I couldn't imagine paying that much for a box of reeds! I would almost switch to trumpet! (ALmost)
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Author: mw
Date: 2001-07-08 19:29
Yes, Suzanne you can definitely contact D'Addario.
http://www.daddario.com
FWIW, I simply went to www.Google.com (a great search engine & the negine that Yahoo! uses, or was the last i checked) and typed "D'Addario" (without the quotation marks). It was the firsdt hit thatg cam up.
2nd, you don't have to go to the wholesaler. I would have gone back to my retailer first (unless it was a catalogue seller, in which case I would have gone directly to wholesaler, D Addario).
I own a business, too. I would _NEVER_ let any bad blood or feelings come between me, customer & a product in your situation. SURE, there could be situations where we'd have to sit down & talk a bit. : ) This isn't one of them, though.
Best,
mw
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