Author: kdk ★2017
Date: 2020-04-15 23:34
I think one of the most important suggestions in your list is to keep the staff small and have a first-class repair person among the employees. And the staff should all be knowledgeable about both music and the merchandise. If the store primarily deals in electronic media - guitars, keyboards, amps, etc. - then a staff that knows that equipment including someone who can maintain and repair it is important. If the store's merchandise includes traditional orchestral and band instruments, then there should likewise be staff who truly know acoustic music and the instruments used to produce it.
I do think your suggestion about specialization is probably a good one, too. I don't know that they need to be so micro-specialized, but specializing in string instruments or brass or woodwinds (and throw in saxes) would be more likely to have really knowledgeable staff.
The argument for buying from a local store has generally, for me, been that I can rely on good advice in the purchase and good service afterward. Unfortunately, the argument for buying from Amazon has become that the prices are lower ***and the knowledge and service available from the local stores is **not always** (exceptions certainly exist) worth the extra price.***
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