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 Re: defective Buffet double clarinet case
Author: Francois Kloc 
Date:   2016-07-26 10:38

Bob,
You have not heard back from me? I thought I did respond to your email mail. FYI as I mentioned in a prior post, just came back to the US from Japan Saturday (Sunday morning), had a full day interviewing people yesterday, and I am now up (2:26 am) to get ready as I board a plane in few hours to go to Boston for the day. I will be back tonight and will be at the office until the end of the week.

I know that you are probably not interested in my schedule and travel habits but there is so many hours I can spend on the BOARD. Sorry!

And BTW, I still had a meeting with Laurie Britt (Innocenzi) who is now my warehouse manager and is in charge of the parts and warranty department to make her aware of the situation and she is looking into it and will sit down with her team so she can give me answers. Give me a little time to gather informations and get back to my office.

As far as you clarinet mouthpiece making offer, (from your last email), I will be happy to see you at ICA (as mentioned several times already) and learn more about them. One thing I can tell you is that we have made the decision as a company not to offer a mouthpiece on our Pro clarinets and instead upgrade the ligatures we put in the case as clarinetist who purchase that level of clarinets already own a mouthpiece they have carefully chosen and that is part of their "voice".

I will send an email as soon as I have all the information on what happened on our side and I can intelligently answer your questions,

Thank you,

Francois Kloc
President & CEO
Buffet Crampon USA, Inc.
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 Topics Author  Date
 defective Buffet double clarinet case  new
Bob Bernardo 2016-07-09 08:48 
 Re: defective Buffet double clarinet case  new
nellsonic 2016-07-09 10:32 
 Re: defective Buffet double clarinet case  new
maxopf 2016-07-09 10:56 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-09 11:56 
 Re: defective Buffet double clarinet case  new
Ken Shaw 2016-07-09 12:56 
 Re: defective Buffet double clarinet case  new
Clarineteer 2016-07-09 14:42 
 Re: defective Buffet double clarinet case  new
Chris P 2016-07-09 17:10 
 Re: defective Buffet double clarinet case  new
Chris P 2016-07-09 17:13 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-09 18:07 
 Re: defective Buffet double clarinet case  new
James S 2016-07-09 22:10 
 Re: defective Buffet double clarinet case  new
Clarineteer 2016-07-09 22:23 
 Re: defective Buffet double clarinet case  new
Chris P 2016-07-10 01:36 
 Re: defective Buffet double clarinet case  new
Steven Ocone 2016-07-10 01:56 
 Re: defective Buffet double clarinet case  new
Wes 2016-07-10 02:07 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-10 02:19 
 Re: defective Buffet double clarinet case  new
Ed 2016-07-10 02:45 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-10 02:51 
 Re: defective Buffet double clarinet case  new
sfalexi 2016-07-10 03:39 
 Re: defective Buffet double clarinet case  new
WhitePlainsDave 2016-07-10 05:52 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-10 11:18 
 Re: defective Buffet double clarinet case  new
Clarineteer 2016-07-10 12:22 
 Re: defective Buffet double clarinet case  new
Chris P 2016-07-10 12:43 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-10 17:13 
 Re: defective Buffet double clarinet case  new
Steven Ocone 2016-07-10 17:29 
 Re: defective Buffet double clarinet case  new
Chris P 2016-07-10 19:12 
 Re: defective Buffet double clarinet case  new
jbutler 2016-07-10 20:26 
 Re: defective Buffet double clarinet case  new
Francois Kloc 2016-07-18 08:23 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-11 03:17 
 Re: defective Buffet double clarinet case  new
Lelia Loban 2016-07-11 19:11 
 Re: defective Buffet double clarinet case  new
Chris P 2016-07-11 21:21 
 Re: defective Buffet double clarinet case  new
Greg H 2016-07-13 11:18 
 Re: defective Buffet double clarinet case  new
donald 2016-07-13 16:09 
 Re: defective Buffet double clarinet case  new
Chris P 2016-07-13 21:55 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-13 23:53 
 Re: defective Buffet double clarinet case  new
Francois Kloc 2016-07-18 08:34 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-18 15:01 
 Re: defective Buffet double clarinet case  new
Francois Kloc 2016-07-18 19:09 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-18 21:56 
 Re: defective Buffet double clarinet case  new
nellsonic 2016-09-02 14:05 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-24 21:13 
 Re: defective Buffet double clarinet case  new
Francois Kloc 2016-07-26 10:38 
 Re: defective Buffet double clarinet case  new
seabreeze 2016-07-24 22:01 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-25 04:01 
 Re: defective Buffet double clarinet case  new
Bob Bernardo 2016-07-26 20:54 


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