 The Clarinet BBoard
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Author: Tony F
Date: 2016-04-26 15:06
I've just tried to log on to MusicMedic to source some pads. Whenever I try to access their website my anti-virus software blocks them with a "virus detected" message. I can't contact them by email, because I can't open their site to get their email address. I was hoping they might monitor this site, because they may not be aware of this situation. Anybody else experiencing this?
Tony F.
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Author: Mojo
Date: 2016-04-26 17:17
Please contact Customer Service with any questions, comments or concerns.
We are always willing to help!
Email: Shipping@MusicMedic.com
Phone 9am-5pm EST in the United States: 910-667-0270
MojoMP.com
Mojo Mouthpiece Work LLC
MojoMouthpieceWork@yahoo.com
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Author: Tony F
Date: 2016-04-26 18:29
Many thanks, I've contacted them with the details.
Tony F.
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Author: Tony F
Date: 2016-04-27 18:29
Just an update. It seems probable that the problem was with my Avast anti-virus software giving false positives. Nothing wrong with the site, and my thanks to Jeff of Musicmedic for his assistance in resolving the issue. Great service from a great organisation.
Tony F.
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Author: kdk ★2017
Date: 2016-04-27 23:39
I was getting the same warning - and also notified MusicMedic after seeing your post. I haven't gotten any acknowledgement or a suggestion for a resolution at my end. What did they tell you to do? I'm still getting the virus warning from their website.
Karl
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