Author: kevin_bkt
Date: 2015-02-22 04:39
I've been in the process of buying my daughter a new professional Bb clarinet. Our local music store had a great deal on a brand new Yamaha CSG which had been sitting unpurchased since the CSGII came out. I don't have a ton of money, so the prospect of being able to afford a brand new instrument got me excited. My daughter tried it out, we loved the sound, as did her tutor, so I bought it.
The first day she took the instrument to school, she found she wasn't able to get it in tune. When she came home and told me this, I kicked myself because we had been so caught up in the excitement of finding this instrument that we hadn't taken out the tuner to check the intonation. So now, after checking it, I saw that it was pretty flat from A through C over the break, the worst being Bb at -30 cents.
I took the instrument back, knowing I had a week grace period to return it. The store suggested we let one of their techs look at it, which I agreed to. The next day, I was told there was an issue with a screw that had been fixed, and that the instrument was fine. I had our tutor check it out, and she said that while the pitch had been evened out, the entire instrument now plays flat!
At this point, I just want to return it. The music store is suggesting we can get a shorter barrel. Ok, I'm no professional musician, but it seems to me that there's something wrong if I can't get a pro-level instrument to play in tune with all of the original parts. Especially given that the CSG already has a barrel that's 9mm shorter than standard. Am I out of line here? Are they being reasonable with the barrel suggestion, or is this clarinet just a lemon?
Any input would be appreciated!
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