 The Clarinet BBoard
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Author: selmerplayer
Date: 2009-05-19 01:02
I got my new Selmer Recital today from WWBW. I was a blimished item and was marked down. When I ordered it they assured me the blimish would be hardly noticable. Ha! Ha! The bore of the upper joint has what I can only describe as a gouge that continues into what looks like the making of a crack. It has a smaller one on the other end but not near as bad. I suspect that this was a flaw in the wood. It is so bad that I will have to send it back. I may however see if they will discount it even more. If they do I may keep it and have the flaw repaired. Anyway how can Selmer Let somthing like that out the door? I can tell this thing has been sold and returned more than once. Selmer should be ashamed to let one of their pro horns out the door with this kind of defect. And you all know that the Recital is not a cheap clarinet.
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Author: 78s2CD
Date: 2009-05-19 01:24
I bought a blemished instrument from WWBW and the flaw was insignificant. From what you describe, I wouldn't want the instrument at any price. Send it back and, if necessary pay full price. What does a few dollars matter over the life of a clarinet?
Just my $0.02.
Jim Lockwood
Rio Rico AZ
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Author: Jeroen
Date: 2009-05-19 08:21
What a disappointment for you! And a bad thing that WWBW did not inform you properly. I think the best thing you can do is to send it back. Buy only an instrument if it makes you feel really good.
Jeroen
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Author: JJAlbrecht
Date: 2009-05-19 23:17
>>>Anyway how can Selmer Let something like that out the door? I can tell this thing has been sold and returned more than once. Selmer should be ashamed to let one of their pro horns out the door with this kind of defect. And you all know that the Recital is not a cheap clarinet.,,,
You are making an assumption that it left the factory that way. Who knows under what conditions it was transported, stored, shipped to previous people who tried it... ?
I would not be so quick to judge Selmer to be at fault. More likely, something bad hapopened to the instrument during shipping or storage, and WWBW is just trying to dump the horn that they find uneconomical to fix properly, if it is even possible to repair. You might ask them whether it would be possibvle to get another joint from Selmer to replace the damaged one. Damage like that is certainly not a blemish.
Another possibility: get your money back and check out Kessler Music. They are an advertiser here, and a Selmer Pro Shop dealer. You probably stand a better chance with them as far as inspection and proper set-up. Needless to say, you now have an answer to the question you first posed in your other thread about Selmers at WWBW. ![[frown]](http://test.woodwind.org/clarinet/BBoard/smileys/smilie2.gif)
http://www.kesslermusic.com/SelmerParis/
Jeff
“Everyone discovers their own way of destroying themselves, and some people choose the clarinet.” Kalman Opperman, 1919-2010
"A drummer is a musician's best friend."
Post Edited (2009-05-19 23:23)
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Author: tictactux ★2017
Date: 2009-05-19 23:33
For some reasons I am always a bit sceptical towards companies that offer (more or less generous) trial periods.
I've heard of a couple cases where an instrument was needed for a weekend gig, or a video camera for a wedding etc., and the item was simply returned afterwards saying "I don't like it."
Who knows what your instrument has gone through and whether it was only superficially checked upon being returned.
--
Ben
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Author: selmerplayer
Date: 2009-05-20 00:06
You are making an assumption that it left the factory that way. Who knows under what conditions it was transported, stored, shipped to previous people who tried it... ?
I understand what you are saying but if you could see this thing you would know that it couldn't have gotten that way during shipping. It looks like a sap cavity or some other flaw and very obviously in the wood blank and it is in two places on the same joint. Also it's in the bore and not the outside.
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Author: selmerplayer
Date: 2009-05-20 01:30
Another possibility: get your money back and check out Kessler Music. They are an advertiser here, and a Selmer Pro Shop dealer. You probably stand a better chance with them as far as inspection and proper set-up. Needless to say, you now have an answer to the question you first posed in your other thread about Selmers at WWBW.
Yeah I have an account with Kessler and they are nice people to deal with. That Signature sure is tempting.
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Author: C2thew
Date: 2009-05-20 05:46
right now, you have bargaining power. you can call and express your concerns and see if you can work out a lower cost. just make sure everything works and tunes well.
it's up to you.
Our inventions are wont to be pretty toys, which distract our attention from serious things. they are but improved means to an unimproved end, an end which was already but too easy to arrive as railroads lead to Boston to New York
-Walden; Henry Thoreau
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Author: skygardener
Date: 2009-05-20 10:32
The truth is that it really doesn't matter WHY you want to return it, it just matters that you DO.
As long as you haven't waited past the trial period WWBW is required by their own sales agreement to rectify the problem or, at the very least, they must refund your money less shipping charges.
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Author: selmerplayer
Date: 2009-05-20 12:00
skygardener wrote:
> The truth is that it really doesn't matter WHY you want to
> return it, it just matters that you DO.
> As long as you haven't waited past the trial period WWBW is
> required by their own sales agreement to rectify the problem
> or, at the very least, they must refund your money less
> shipping charges.
I called them yesterday and they sent me a return authorization and a shipping label for free shipping back to them. This particular clarinet has been purchased and returned more than once and I just don't see how they will ever sell it with that kind of "blimish"? Anyway I went ahead and ordered a Selmer Signature Bb and I'll see how I like that.
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