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Re: Rico - "Make The Switch" offer - no thanks

Author: Robert Polan - Rico Product Manager
Date: 2009-03-05 21:01

Thanks for bringing this to our attention. It was not our intention to charge shipping and handling and this was an obvious oversight on our part. We created this offer to encourage players to try Rico for free, and we’re going to make good on this offer.

We’re in the process of eliminating all shipping and handling charges for the promotion going forward. This means that you can obtain a free box of any Rico reed with no shipping charges.

For those who have already participated and paid the shipping, we haven’t forgotten about you. We’ll be in touch to offer you a credit for a free box of Rico and yes, we’ll cover all costs to ship that box.

Thanks for everyone’s patience and understanding.

Robert Polan
Rico Product Manager

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Rico - "Make The Switch" offer - no thanks new

GBK

2009-03-05 02:50

Re: Rico - "Make The Switch" offer - no thanks new

KV

2009-03-05 03:21

Re: Rico - "Make The Switch" offer - no thanks new

EEBaum

2009-03-05 03:24

Re: Rico - "Make The Switch" offer - no thanks new

Keith P

2009-03-05 03:48

Re: Rico - "Make The Switch" offer - no thanks new

GBK

2009-03-05 12:50

Re: Rico - "Make The Switch" offer - no thanks new

weberfan

2009-03-05 13:03

Re: Rico - "Make The Switch" offer - no thanks new

tictactux

2009-03-05 13:18

Re: Rico - "Make The Switch" offer - no thanks new

weberfan

2009-03-05 13:20

Re: Rico - "Make The Switch" offer - no thanks new

Mary Jo

2009-03-05 15:30

Ed

2009-03-05 13:44

Re: Rico - "Make The Switch" offer - no thanks new

rsholmes

2009-03-05 13:58

Re: Rico - "Make The Switch" offer - no thanks new

Bob Phillips

2009-03-05 15:35

Re: Rico - "Make The Switch" offer - no thanks new

Keith P

2009-03-05 19:47

Re: Rico - "Make The Switch" offer - no thanks new

Robert Polan - Rico Product Manager

2009-03-05 21:01

Re: Rico - "Make The Switch" offer - no thanks new

Mark Charette

2009-03-05 21:21

Re: Rico - "Make The Switch" offer - no thanks new

Neal Raskin

2009-05-20 00:36

Re: Rico - "Make The Switch" offer - no thanks new

GBK

2009-03-05 21:42

Re: Rico - "Make The Switch" offer - no thanks new

Ed

2009-03-05 22:12

Re: Rico - "Make The Switch" offer - no thanks new

Paul Aviles

2009-03-05 22:58

Re: Rico - "Make The Switch" offer - no thanks new

tictactux

2009-03-05 23:11

Re: Rico - "Make The Switch" offer - no thanks new

KV

2009-03-06 02:05

Re: Rico - "Make The Switch" offer - no thanks new

Neal Raskin

2009-03-06 03:58

Re: Rico - "Make The Switch" offer - no thanks new

EEBaum

2009-03-06 05:01

Re: Rico - "Make The Switch" offer - no thanks new

Don Gross

2009-03-06 13:12

Re: Rico - "Make The Switch" offer - no thanks new

Ken Shaw

2009-03-06 13:28

Re: Rico - "Make The Switch" offer - no thanks new

LarryBocaner

2009-03-06 14:15

Re: Rico - "Make The Switch" offer - no thanks new

Ed

2009-03-06 14:28

Re: Rico - "Make The Switch" offer - no thanks new

Sylvain

2009-03-06 15:04

Re: Rico - "Make The Switch" offer - no thanks new

DavidBlumberg

2009-03-06 15:08

Re: Rico - "Make The Switch" offer - no thanks new

Old Geezer

2009-03-07 15:52

Re: Rico - "Make The Switch" offer - no thanks new

Mark Charette

2009-03-07 15:56

Re: Rico - "Make The Switch" offer - no thanks new

Ed Palanker

2009-03-09 14:39

Re: Rico - "Make The Switch" offer - no thanks new

Paul Aviles

2009-03-09 18:58

Re: Rico - "Make The Switch" offer - no thanks new

rsholmes

2009-03-09 20:40

Re: Rico - "Make The Switch" offer - no thanks new

David Spiegelthal

2009-03-09 20:27

Re: Rico - "Make The Switch" offer - no thanks new

Robert Polan - Rico Product Manager

2009-03-10 22:12

Re: Rico - "Make The Switch" offer - no thanks new

allencole

2009-03-12 17:01

Re: Rico - "Make The Switch" offer - no thanks new

D Dow

2009-03-12 17:35

Re: Rico - "Make The Switch" offer - no thanks new

Robert Polan - Rico Product Manager

2009-03-12 19:24

Re: Rico - "Make The Switch" offer - no thanks new

GBK

2009-03-12 20:23

Re: Rico - "Make The Switch" offer - no thanks new

Sylvain

2009-03-24 01:17

Re: Rico - "Make The Switch" offer - no thanks new

richard1952

2009-03-24 20:54

Re: Rico - "Make The Switch" offer - no thanks new

Dileep Gangolli

2009-05-20 01:01

Re: Rico - "Make The Switch" offer - no thanks new

GBK

2009-05-20 01:03

Re: Rico - "Make The Switch" offer - no thanks new

Pappy

2009-05-20 01:22

Ed

2009-05-20 01:49

mrn

2009-05-20 02:01

Re: Rico - "Make The Switch" offer - no thanks new

reedwizard

2009-05-20 16:23

Re: Rico - "Make The Switch" offer - no thanks new

GBK

2009-05-22 22:50

Re: Rico - "Make The Switch" offer - no thanks new

LarryBocaner

2009-05-29 19:43

Re: Rico - "Make The Switch" offer - no thanks new

Rob Vitale

2009-05-30 04:01

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