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 "crack warantee"
Author: wjk 
Date:   2003-04-02 18:29

My new Buffet R13 has a "crack warantee" (why can't my gastroenterologist offer a similar guarantee?) If the clarinet cracks, they will allow me to pick out a new one. However, they will tranfer the keys from my old clarinet to the new one. Why, in the opinion of BB readers, do the keys need to be transferred?

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 Re: "crack warantee"
Author: JMcAulay 
Date:   2003-04-02 18:58

Evidently the total manufacturing cost of the finished keys is greater than the cost of labor and overhead to remove and replace them.


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 Re: "crack warantee"
Author: Bradley 
Date:   2003-04-02 19:09

If you bought it from a retailer that has some agreement with Buffet, they might be able to give you a new R13 for just the cost of the new body, instead of the whole clarinet, and they could send back the cracked body with the new keys from the other clarinet so Buffet or whoever could re-use the keys.
(Just what I would find logical)


Perfect practice makes nearly perfect!

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 Re: "crack warantee"
Author: William 
Date:   2003-04-02 21:57

But, if your new Buffet does crack, it is advisable to have the joint repaired rather than replaced. A replacement (new) part will change the playing characteristcs of the entire instrument--usually for the worse!!

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 Re: "crack warantee"
Author: sfalexi 
Date:   2003-04-02 22:59

As william stated, I think it'd be better to repair than to replace. I never understood the "replace your clarinet with a brand new one!" pitch. I figure if you spent all that time trying out clarinets to find "the one" for you, why would you want to replace it with a shot in the dark? Get it repaired if possible. Be forewarned that it could void the warranty (depending on what you had fixed, who you had it fixed through, etc.).

I'd say the best bet would be to find a place that will allow a one or two year "repair" warranty rather than "replacement" warranty.

US Army Japan Band

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