 The Clarinet BBoard
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Author: GenEric
Date: 2017-06-15 07:47
2 Really quick questions. I've been trying to get a hold of Yamaha Buena Park these past 12 hours. I called them 3 times and it all lead me to being hung up. I told them I'm a high schooler and just wanted to try out a couple of CSVRs and 650s for a couple of minutes and then leave. All three times, I was told to wait as they directed me to the "ateiler" but ended up being hung up either by accident or intentionally? Has a young musician ever been to the plant?
Also, Another question. I'm practicing scales and I have this hissing sound which means that air is leaking out of the sides of my mouth. My teacher tells me to adapt a looser grip on my mouthpiece and it's been working so far. However, when i reach the throat tones of my scales, I begin to squeak with the same mouth and tongue position. Any tips?
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Author: Mark Charette
Date: 2017-06-15 18:40
I don't know why they hang up ... but why tell them you're in high school anyway unless they ask?
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Author: ClarinetRobt
Date: 2017-06-15 19:13
Eric:
My suggestion is to call back, be professional in your tone, and ask to schedule some time to audition some CSVRs.
I agree with Mark, don't overshare with too much personal information. I wouldn't tell them you're in HS or an intermediate player...anything like that.
As a matter of fact, I'd try stroking their egos by saying things like "I'm fed up with Buffet", "I'm not playing on plastic or rubber", "Yamaha is the best of the best","The clarinet world is clamoring about the CSVR and can't wait to get a hold of one to try and buy".
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Author: Fuzzy
Date: 2017-06-15 20:31
I try my hardest not to force companies to take my offer of money if they don't want it. I think I'd be about to that line if I were you.
It shouldn't matter what your level of experience is if you're willing to pay the money for the instrument. A good company knows that, and would be eager to help you find a good instrument.
Lamborghini: "Sorry, sir, we realize you have plenty of money to buy our car, but you've only driven 50k miles, please hold.....<click>"
However, I would guess (in this case) that Yamaha could be experiencing phone system problems or something along those lines. Personally, I'd probably give it one more try, and (very nicely) explain the difficulties you have experienced in scheduling an appointment, and that you are very eager for such an appointment to occur, that you are planning to make a purchase within X time frame.
Then, if disconnected again, I would probably call in and either ask to speak with a supervisor, or I'd write a letter to management to let them know of my personal experiences (again, kindly). This usually gets results unless you come across as angry.
Best of luck,
Fuzzy
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Author: Hank Lehrer
Date: 2017-06-16 06:11
GenEric,
Have you contacted a local Yamaha dealer about making a plant visit? Is your intent to purchase an instrument as a result of such a visit?
HRL
Post Edited (2017-06-16 06:12)
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Author: GenEric
Date: 2017-06-16 09:13
I was thinking about at least trying an instrument. If you read my previous post, I was debating between a CSVR and an r13. I was thinking of at least TRYING a CSVR so if I don't like the R13, I could ask them to ship the CSVR to my local dealer. However, if I cannot try the CSVR, i will have no clue if the R13 will be better or worse than the CSVR which is why I just wanted to try it for at least a couple of minutes.
Another thing I was thinking about was having a professional musician, like Bob Bernardo, i think who I read on an old post, goes there frequently? But then, there would be issues like I HAVE to buy the instrument and all that hassle.
I guess another thing I could do is go to WWBW and buy the CSVR and if I don't like it, I could return it while only paying shipping? Is that possible? People on the forum say that CSVRs are very consistent so I guess that if I do not like one, I'll stick to the r13.
I guess the WWBW option is possible. Has anyone tried for example, 3 clarinets online and returned 2? I know Lisa Clarinet does that but only sells buffets.
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Author: gwie
Date: 2017-06-16 10:30
You can try out the instruments at the Atelier. It's much preferable to having a single example sent to a shop. Call them at (714) 522-9011, ask them to connect you to the Atelier, and request an appointment time to try out their clarinet models.
However, they can't directly sell it to you. You have to contact an authorized Yamaha retailer who handles the transaction. If you have a relationship with an existing music store that sells Yamaha products, then you're all set. Let us know if you need a recommendation for one, however!
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Author: Bob Bernardo
Date: 2017-06-16 21:51
I don't know if they are really busy or what. Try to email them. It may take a week or 2 to get a response.
They aren't rude, maybe just busy, or out of the office. If you are going to the ClarinetFest they will surely give you the attention you are asking for.
Designer of - Vintage 1940 Cicero Mouthpieces and the La Vecchia mouthpieces
Yamaha Artist 2015
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