 The Clarinet BBoard
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Author: anna
Date: 2002-01-06 21:36
ever try them? how is their service (speedy?)? their prices compared to others?
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Author: Mark Charette
Date: 2002-01-06 21:46
You can check their prices easily yourself by looking at their catalog and/or calling - they're competitive.
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Author: Kristen D.
Date: 2002-01-06 22:09
I've always had great service with Muncy. They are my
primary supplier. At times the prices are a little higher but
I will still order from them because of the excellent customer
service by people who know about what they are selling.
Kristen D.
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Author: Lorie
Date: 2002-01-06 22:53
They are absolutely the greatest!!!! I use them for everything. I just bought two horns from them and I take all of my students over there (they're a couple of hours from here) to buy new horns. They're repair section is also very fine. They are very knowledgeable. I think you will enjoy working with them.
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Author: Eb
Date: 2002-01-06 23:28
I've ordered a clarinet, and some other stuff for it from there. I really enjoyed working with them.. very knowledgable, very helpful.... Would recommend them to anyone.
~Eb~
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Author: Susie
Date: 2002-01-07 03:43
I know my teacher sends students there... We're about 4 hours away. She also orders a lot of supplies from them and says she feels they are competetive price-wise and offer great service. They were very helpful the one time I spoke to someone in their clarinet section on the phone. You should know that they're closed a lot of Saturdays, in case you're planning to go out to their shop.
Susie
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Author: Jim E.
Date: 2002-01-07 04:22
I've bought 2 instruments from them as well as a bunch of small stuff. No problems, no complaints. Had a warranty job done on an R13 (a tenon was sticking, and the 2 joints were stuck together) with no problems or delay, the re-shipment was same day as received.
Like most of the mail order houses, most instruments are NOT priced in the catalog, you must call for the prices. A bonus to me as they threw in free shipping when I wavered a bit. UPS ground runs 2 - 3 days to South Jersey from there (N. Carolina.)
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Author: james garcia
Date: 2002-01-07 15:41
They are great, i have three Eb clarinets from them on appoval right now. They have great prices, better than IMS but the only inconvience for me is that they are a long distance away so trying alot of something is quite difficult
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Author: Heidi
Date: 2002-01-07 22:44
Great service and follow up. I recently ordered three boxes of reeds which all turned out to have been boxed incorrectly at the factory(2-1/2 instead of 3-1/2) ... I called them around noon their time and they checked the rest of their stock which were also incorrect. I expected to wait another week or so, but they arranged for Rico to send the correct reeds via Next Day Air prepaid so that I would have them the following day. On top of all of this, I received an e-mail the next day apologizing for the error that wasn't their's in the first place. I couldn't have asked for better service !!
Heidi
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Author: charles
Date: 2002-01-08 21:14
They are great. Price is bit high but they have same day shipping, email notice, and great customer service.
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