Author: Francois Kloc
Date: 2016-07-18 14:25
Mr Garcia,
Thank you for your e mail. I am not going to get into a back and forth game with you or anyone else. You have the right to your opinion and I respect it. Obviously, I may have not made myself clear or my comment may have been seen as unfounded.
There are plenty of people that do not play buffet (which many of them are my friends), but do not spend their time being aggressive and disrespectful toward people. I know that it is the way things are being done now days but it does not mean that it is right.
As for your statement of inconsistency, I am sorry you feel that way and I invite you to come to Jacksonville (as many clarinetist do) and sit down with our technician and myself so we can look at the issues together. This is what we do with everyone who is coming to see us. All the clarinets are play tested before they leave our office and we make sure we provide the best service possible.
For your information we had our summer academy last week and several of our faculties selected instruments for dealers. I spend the day on Thursday with one of them who had just picked 20+ clarinets for a dealer he is working with. I would think that he would have expressed concerned or at least told me if the instruments he tried and "attached his name" to it were terrible and unplayable. Will there be some adjustments to be made on instruments? yes. But I can tell you that the clarinets do not need to be rebuilt as you refer to.
Now people have a choice and preferences in how their instruments are set up, some want to have the Brannen in Chicago go over them, some prefer Mark Jacobi, or Tim Clark, or someone else that provides them with the "feel" they want. As you said it is a business and people in the business of setting up instruments will always find things to improve, change etc.
It is funny that you talk about Powell because I was just in Paris visiting dealers and was in a flute shop who sales our flutes and many others. He makes his own pads and often has customers asking him to set their new flute up with his pads and adjustment technic. You see evened the "perfectly" set up flutes are not that way for everyone. We can talk about this until the end of time and never agree because there will always be exceptions and preferences.
One never achieve perfection, this is what makes life worth living. For the one on this list who believe they have achieved it congratulations! For myself, I have worked since starting my career in 1985 toward learning and trying to help musicians with the limited skills I have. I hope to be able to know half of what my masters knew by the end of my career and I will be a very happy man.
In the mean time, I will continue to work every day as hard as I can to provide the musicians who chose to play our brands with the best service we can provide.
Thank you,
Francois Kloc
President & CEO
Buffet Crampon USA, Inc.
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