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Re: WWBW issues

Author: bbillings
Date: 2015-07-30 06:55

Just an update, a manager from Woodwind & Brasswind contacted me and has offered to rectify the situation. This is what I would have expected from an ethical retailer. Despite Paul's analogy to a tag placed in front of the incorrect item, I'd only asked that they honor the discount offered to me that day. It was the same discount that was advertised and given to others less than 12 hours prior who had clicked the link provided by their company. It seems obvious to me that the discount offered was neither going to bankrupt their company nor was it going to give the product to the consumer at a loss. As with any sales business, the discount is an inducement to buy now instead of later and to use them as the source as opposed to others.

Either way, Kyle from their company did what I consider to be the right thing and so I'm updating my post.

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