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Re: WWBW issues

Author: bbillings
Date: 2015-07-29 01:05

Paul,

I read that thread as well. Weren't they basically using another Guitar Center subsidiary as their source for much of their product? Music123?

Brian

PS - I wasn't arguing the price as much as the lack of authenticity and customer service. If they could offer the discount less than 12 hours beforehand and the link to a promo code offering the discount was active, I believe they should as a matter of customer service honor their own advertising. Having been a retail manager years ago it was common to put customer satisfaction ahead of the margin in order to maintain customer satisfaction. That is still common, look at exemplars like L.L. Bean.

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