The Clarinet BBoard
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Author: TJTG
Date: 2011-10-13 00:23
Everything is great until you have a problem. Fast shipping, great selection.
It took me over a month to get my reeds once when they sent me the wrong strength. They said they had shipped them and didn't. Nobody communicates with each other there. So if you talk to one guy another won't know your problem.
I also ordered an Altieri case from them and it took 4 months. They said it would take a month to ship. Every time they called they said, "oh... then it should sip in about a week". Apparently it got sent to the wrong warehouse and nobody noticed.
They also had a "we'll match any competitors promotion". They didn't want to send my reeds for free like the WWBW promotion would have (whatever it was). Apparently they'll only want to match a competitor when they can still make a buck.
Their unprofessional and unreliable in regards to problem solving.
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hkzr |
2011-10-12 19:20 |
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CWH |
2011-10-12 23:15 |
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TJTG |
2011-10-13 00:23 |
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2011-10-14 03:25 |
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2019-10-24 01:33 |
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2024-02-09 18:49 |
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2011-10-15 08:59 |
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hkzr |
2011-10-16 20:05 |
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2016-04-23 22:37 |
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2016-04-24 19:08 |
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2016-04-24 16:24 |
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2016-04-25 18:38 |
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The Clarinet Pages
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