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Re: Ridenour Noblissima Disappointment?

Author: Fuzzy
Date: 2017-04-26 19:22

Perhaps I've missed something in the OP...but how is the stated opinion different than:

I bought a Chevy vehicle from the guy down the street (after calling Chevy and being told that it was similar to a different model), but it was in pretty rough shape went I received it, so I went online and voiced my dissatisfaction with Chevy...plus, I thought the tires were low quality because they weren't shiny and felt rougher than I had expected.

Meaning: I don't understand bringing the manufacturer to public scrutiny, when/if the product wasn't bought directly from the manufacturer. How can the manufacturer possibly be responsible for the quality of something someone else has had control of and is now selling?

Likewise, how it it fair to hold the manufacturer responsible for your own personal expectations...unless the manufacturer itself told you to expect certain things, and upon receiving the product directly from the manufacturer - the item lacked those promised things.

Now, on the other hand - if you bought the instrument directly from Tom Ridenour via an ebay marketplace, etc., everything would make sense. Is this the case?

(I'm curious about your statement pertaining to "higher quality rubber" - what professional standard are you using to measure the quality and reaching your conclusion?)

Having been a dissatisfied consumer a few times in my life, I understand your discouragement, and do not mean to belittle it. However, I am confused by the placement of your dissatisfaction.

SIDE NOTE: I do not own any Ridenour clarinets, and am not affiliated with Ridenour in any way...though I did send him a question via e-mail about seven or eight years ago, and he responded promptly, kindly, and informatively.