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my experience with woodwindbrasswind

Author: janlynn
Date: 2008-08-21 14:04

just need to vent a little......

a few weeks ago i ordered a kooiman thumbrest, a neckstrap, a swab for my teacher and threw in a couple boxes of reeds since i was placing an order.

I waited and waited and when I didnt recv. the order i looked up the status where i found that the thumrest and neckstrap were back ordered, the reeds had been shipped and no mention of the swab. I called to enquire and was told the swab would be with the reeds. I asked are you sure because it doesnt show on the order status. she assured me it was with the reeds. so i asked her to cancel the backorders and credit my account.

about a week later I rcvd a package with 2 boxes of reeds and no swab (just as I had suspected). I waited thinking it would come in separately but it didnt.

Upon checking my bank account i was not credited for the cancelled items either.

so now I have 2 boxes of reeds that i really didnt need at the cost of $111.00.

Im sure it will get resolved but for the inconvenience I will be bringing my business elsewhere.

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my experience with woodwindbrasswind

janlynn

2008-08-21 14:04

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2008-08-21 14:09

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2008-08-21 14:20

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2008-08-21 14:39

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pewd

2008-08-21 15:17

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2008-08-21 15:49

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2008-08-21 15:49

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2008-08-21 15:53

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2008-08-21 16:15

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2008-08-21 16:31

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2008-08-21 17:02

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2008-08-21 17:15

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2008-08-21 17:40

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2008-08-21 18:27

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2008-08-25 04:40

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2008-08-22 05:35

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2008-08-22 10:52

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2008-08-22 13:31

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2008-08-22 13:43

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2008-08-25 00:52

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2008-08-25 01:59

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2008-08-25 02:49

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2008-08-25 12:14

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2008-08-25 14:09

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2008-08-25 14:40

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2008-08-25 14:53

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2008-08-25 18:42

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2008-08-25 21:06

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2008-08-26 01:47

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2008-08-28 01:53

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2008-08-28 03:12

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2008-08-28 14:30

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