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RE: bad Pad

Author: Chris
Date: 1999-09-11 02:07

When you said "had the pads replaced 6 months ago" did you mean a complete repad of the instrument, or simply a check over of the instrument where a few pads were replaced, and not necessarily this one in question?

I spent over 3 years working in repair at a music store, and can say that we had a policy where we backed our repads for 1 year following the repad. This did not include abuse to the instrument. We had a great track record, and none came back! The pads stayed in place, and the key corks stayed on.

Six months is definitely a very short amount of time. . .too short to expect a pad to fail. If it were me, I'd politely take the clarinet with your receipt back to the store, and inquire politely (notice my second use of that word) if this is something which is still covered, or has the warranty on the work already expired. . .

Good luck,
Chris

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Date

bad Pad new

Chuck Kelly

1999-09-10 18:58