Author: Jim Carabetta
Date: 1999-09-17 22:36
My students actually pay the sponsoring store, from which I get my "cut". The student is not charged unless it's for a same day cancellation; they are not charged and the money stays "on account", since they pay per month, and are debited weekly. The next month, the lesson fees would be reduced by the amount on account. An instructor cancellation is handled the same way.
For a same day cancellation, the store policy is to charge the student regardless of reason, and the student is aware of this at the outset in the lesson agreement. The instructor can override the store by agreeing to forgo his/her cut, in which case the student is not charged at all and the money stays on account. If the student is charged for a cancellation, it is not the full lesson cost -- only the cost of the instructors' cut in order for the store to "break even".
The student is not charged nor is the instructor paid for sameday instructor cancellations, but the storeowner is quick to remind instructors of how stern the policy is with students, and expects as much diligence, if not more, from instructors. Any more than 2 same-day occurences within a year is looked at as a problem.
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The Clarinet BBoard
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