Klarinet Archive - Posting 000118.txt from 2011/01

From: Oliver Seely <oseely@-----.com>
Subj: Re: [kl] notation software recommendations
Date: Fri, 14 Jan 2011 18:41:33 -0500


Finale used to have two user groups, but there seems to be only one now:

finale@-----.com

I have found it to be very useful for quick, reliable answers. It doesn't cost anything and you can join to monitor the questions and answers for a while.

Send a blank message to finale-help@-----.

Oliver

> Date: Fri, 14 Jan 2011 10:40:51 +0000
> From: cookson.mark@-----.com
> To: klarinet@-----.com
> Subject: Re: [kl] notation software recommendations
>
> On Fri, Jan 14, 2011 at 2:11 AM, fred jacobowitz <fbjacobo@-----.us>wrote:
>
> > I have heard that if you
> > want Sibelius' tech support, you must pay a fee (in the $30 range!)
> > each time you call for help. So I'm not enthused about Sibelius. It's
> > bad enough that I need to go to a users' forum to solve problems on
> > my Mac. I don't want that with Sibelius. I'll be using a program
> > mostly for writing pop arrangements and lead sheets, so my needs are
> > modest by Finale and Sibelius standards.
> >
> > Fred Jacobowitz
> >
>
> Hi Fred,
>
> The official Sibelius forum is very good for speedy, knowledgeable answers.
> I've posted some fairly obscure queries there and usually had a full
> response within about 15 minutes. The forum is closely monitored by Daniel
> from Sibelius, who I think writes the program manual, and patiently answers
> all levels of questions. The forum is also followed by a lot of heavy-duty
> users who happily share their knowledge.
>
> I believe that since being bought by Avid, Sibelius have started charging
> for telephone support. But frankly, in 5 years of using Sibelius I've never
> had a query that wasn't answered either in the manual or by the official
> forum.
>
> I'm sure it's possible to download a free trial version, and it would be
> worth your while to give it a go. I've used a few notation programs (Finale,
> Lilypond and, years ago, Encore) and Sibelius is far and away my favourite.
>
> Regards,
>
> Mark
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