Klarinet Archive - Posting 000110.txt from 2011/01

From: Mark Cookson <cookson.mark@-----.com>
Subj: Re: [kl] notation software recommendations
Date: Fri, 14 Jan 2011 05:40:51 -0500

On Fri, Jan 14, 2011 at 2:11 AM, fred jacobowitz <fbjacobo@-----.us>wrote:

> I have heard that if you
> want Sibelius' tech support, you must pay a fee (in the $30 range!)
> each time you call for help. So I'm not enthused about Sibelius. It's
> bad enough that I need to go to a users' forum to solve problems on
> my Mac. I don't want that with Sibelius. I'll be using a program
> mostly for writing pop arrangements and lead sheets, so my needs are
> modest by Finale and Sibelius standards.
>
> Fred Jacobowitz
>

Hi Fred,

The official Sibelius forum is very good for speedy, knowledgeable answers.
I've posted some fairly obscure queries there and usually had a full
response within about 15 minutes. The forum is closely monitored by Daniel
from Sibelius, who I think writes the program manual, and patiently answers
all levels of questions. The forum is also followed by a lot of heavy-duty
users who happily share their knowledge.

I believe that since being bought by Avid, Sibelius have started charging
for telephone support. But frankly, in 5 years of using Sibelius I've never
had a query that wasn't answered either in the manual or by the official
forum.

I'm sure it's possible to download a free trial version, and it would be
worth your while to give it a go. I've used a few notation programs (Finale,
Lilypond and, years ago, Encore) and Sibelius is far and away my favourite.

Regards,

Mark
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