Klarinet Archive - Posting 000011.txt from 2009/03

From: Glenn Kantor <klarinet@-----.net>
Subj: [kl] Rico - "Make The Switch" offer - no thanks
Date: Thu, 05 Mar 2009 08:33:45 -0500

Has anyone taken Rico up on the "Make The Switch" promo offer which they are
currently running?

http://www.maktheswitch.com/

The offer, in a nutshell, is to send them 10 reeds (new or used) of a
competitor, and they will send you 10 Rico brand reeds of your choice.

Thus, it seems like a relatively straight forward deal. However it is not as
simple (and free) as one would suspect.

Initially, after filling out and submitting an online form, a few days later
you are emailed a confirmation.

You are then expected to print the confirmation form and mail the form and
the 10 reeds to Rico, to receive a unique code for the free reeds.

After about 2 weeks you then receive an email with the promo code for the
"free" reeds. You are then supposed to order the reeds from their website.

When you go to the Rico website, again you must fill out another form and
then finally enter your "promo" code for the reeds.

Lo and behold... they then want a credit card # because the "free" reeds
come with a $8.90 shipping charge.

I was initially interested in getting the promo reeds for my students, but
now will decline, because (unless I missed the small print) nowhere is the
$8.90 shipping charge disclosed.

BTW -I tried to contact customer service, but this offer is being handled by
a company called "Shopatron" and their rep was clueless about the promo
offer. He deferred me back to D'Addario, who was also no help in resolving
the "free" issue.

After time and postage now invested, I've now decided to pass on this "free
offer."

It's a shame because some of my younger students could have used the extra
reeds.

Glenn B Kantor (GBK)

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