Klarinet Archive - Posting 000201.txt from 2007/09

From: "Kelly J. White" <cealleach@-----.net>
Subj: Re: [kl] Howarth of London
Date: Mon, 24 Sep 2007 20:29:54 -0400

Fred,

I agree with your suggestion that it could be Homeland security. I
has some printed material (they were even clarinet related!) sent to
me from Edinburgh, Scotland a couple of years back and it was opened
and searched by the Homeland security... Under pre-September-the-11th
regulations it would have been a matter of a week or two for the
printed materials to get through our borders, but it took a month
for me to receive them due to the increased (and I dare are,
inconvenient) restrictions. Unfortunately, such time delays are
increasingly common.
- Kelly White

On Sep 24, 2007, at 6:22 PM, Fred Jacobowitz wrote:

> Tom,
> If you are in the states, the problem could very well be at our
> border. Homeland security has been wreaking havoc with shipping
> schedules as it tries to screen mail of al kinds, etc. with too few
> agents. So backlogs are common.
>
> Fred Jacobowitz
>
> Kol Haruach Klezmer Band
> Ebony and Ivory Duo
> On Sep 24, 2007, at 1:47 PM, <Tom.Henson@-----.com> wrote:
>
>> Dear all,
>>
>> I apologize for using a forum like this to ask for some help, and
>> this
>> question is specifically directed toward our members in the UK.
>>
>> I ordered some hard to find reeds from Howarth of London recently.
>> They
>> e-mailed me a confirmation of my order and the funds were deducted
>> from
>> my CC like you would normally expect the same day.
>>
>> Over a month has now gone by and the reeds are no where in site. I
>> realize that the reeds may not have been in stock when I placed the
>> order, so I have e-mailed them on 3 different occasions over the last
>> week to all of the various contacts listed on their website and
>> have not
>> received a single response. I even have read receipts to show that my
>> messages have been read and by whom. I would hate to have to pay
>> for an
>> international long distance call just to get hold of a live person
>> when
>> an e-mail would suffice and given it is a small order.
>>
>> I find it hard to believe that a firm of their reputation would
>> not have
>> responded to a very cordial order inquiry and wanted to ask anyone
>> who
>> has done business with them if there is some magic e-mail address
>> that I
>> need to direct my inquiry to in order to get any kind of response and
>> help.
>>
>> Please feel free to contact me off list with any help or advice
>> that you
>> may be able to offer.
>>
>> Thanks,
>>
>> Tom Henson
>>
>>
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