Klarinet Archive - Posting 000389.txt from 2006/03

From: Patton Hunnicutt <bass9396@-----.com>
Subj: Re: [kl] "Doesn't play or sound right" My thoughts on the matter--RJM (long)
Date: Mon, 20 Mar 2006 14:29:54 -0500

Ultimately, from my perspective, it is our
responsibility to make the horn "go". I bought my
Leblanc 430 from WWBW over the phone, took it out of
the box and played it for 6 years without an overhaul
(and no mishaps along the way.) The horn played great
right up until the pitch started to go crazy with the
need for new pads being so obvious. The whole time I
wasn't cursing the horn or WWBW....I was playing!

I play a vintage Leblanc 400 that I never tried before
I played it and it plays spectacularly. Perhaps we're
"out-coaching" ourselves in this area?

--- Christy Erickson <woodshome7@-----.com> wrote:

> George, It isn't hard for ME to believe that this
> might be true after my
> recent experience with two bass clarinets I ordered
> for my daughter to try
> out. Ididnothave he sense that either instrument had
> ever been tried out or
> used before but both instruments had some minor
> flaws that made it
> difficult, if not impossible to test play them. The
> woodwind staff said the
> instruments had been checked by their staff before
> being sent out but that
> they themselves could not actually test play the
> instruments before sending
> them. If they did, the instrument would then be
> considered "used" and would
> have to be cleaned and sterilized.
>
> However, I'll have to say that one of the flaws (the
> floor peg on the Selmer
> that would not tighten to hold the instrument in
> place) was a definite
> oversight on someone's part and would have been an
> easy fix I should think.
> The Woodwind brand low C I ordered had a
> mouthpiece/ligature combination
> that made it impossible to keep a reed on the
> mouthpiece. We could play
> only one or two notes at time and the reed would
> fall on the floor.
>
> I suspect the Woodwind is making up what they lose
> on instrument sales at
> cost or below is being made up in shipping and
> handling, as well as
> sterilization charges for returned instruments. It
> is really a hassle (and
> very costly) to have to return an instrument that is
> flawed and I suppose
> they sometimes get lucky and have people keep the
> instrument and have the
> flaw repaired locally to avoid the hassle.
>
> Some of these problems we experience with mail order
> instruments, I suppose,
> are the result of our insistence on getting the
> "best deal." As the old
> saying goes, however, you get what you pay for
> sometimes. Unfortunately, I
> paid to have two instruments shipped to me that my
> daughter and I could not
> live with. The local music store probably would
> have the same experiences
> but I'll have to say that if the manufacturer's were
> more conscientious, we
> perhaps would not have this problem. To me, my
> musical instruments are
> investments, and one does not make an investment
> without doing some homework
> and yes, sometimes that means spending a little
> extra money.
>
> I'm sure the attorneys would love to make more money
> but I'd rather see that
> extra money go into making a good quality instrument
> that plays well and
> does not have the annoying flaws that cause such
> hassles. Christy
>
>
>
>
> > It is hard to believe that a large, successful
> business like WWBW would be
> > intentionally making advertising claims about
> their products and how they
> > are prepared that are false.
> >
> > This is not about ethics; it is about liability
> and lawsuits. Big
> > operations
> > like WWBW have attorneys that monitor their claims
> and management that is
> > aware about issues of false claims and legal
> liabilities.
> >
> > After all, if they were selling you and everybody
> else legally "used"
> > merchandise as brand new, you and all of their
> other Buffet customers
> > could
> > form a class action law suit and try to get some
> refunds while at the same
> > time paying your attorneys large contingency fees.
> If these guys were that
> > bad, attorneys would be contacting you trying to
> get you to join a class
> > action suit (so they could get a large contingency
> fee).
> >
> > Has anyone on the list ever heard of a successful
> (or even unsuccessful)
> > class action suit against these guys? [Didn't
> thing so.]
> >
> > George
> >
> > -----Original Message-----
> > From: Rommel John Miller
> [mailto:rjmiller@-----.net]
> > Sent: Sunday, March 19, 2006 8:19 PM
> > To: klarinet@-----.org
> > Subject: Fw: [kl] "Doesn't play or sound right" My
> thoughts on the
> > matter--RJM (long)
> >
> > Mark,
> > I just got WWBW's Woodwind Catalogue for 2006,
> and I read everything
> > pertaining to clarinets in it, that's where I got
> WWBW's own words in
> > saying
> > that they work closely with Francois Kloc, and
> that they "climatize" and
> > inspect and adjust each and every....
> >
> > Still sounds to me like WWBW are the big bad wolf
> in this scenario, for
> > if
> > their claims are spurious, they have some serious
> ethical issues to deal
> > with.
> >
> > Rafi
> >
> > > ----- Original Message -----
> > > From: "Rommel John Miller" <rjmiller@-----.net>
> > > To: <klarinet@-----.org>
> > > Sent: Sunday, March 19, 2006 11:07 PM
> > > Subject: Re: [kl] "Doesn't play or sound right"
> My thoughts on the
> > > matter--RJM (long)
> > >
> > >
> > > > If I am paying for a brand-new factory sealed
> model, then that is what
> > > > I
> > > > expect, for that is only one of two ways that
> WWBW lists the R-13 on
> > their
> > > > website, either factory-sealed or NOT
> factory-sealed.
> > > >
> > > > And if I am paying the full price and expect
> one thing, but are given
> > > > a
> > > > second, or something completely other, is that
> not a breech of Ethical
> > > > trust, and a violation of truth in
> advertising?
> > > >
> > > > I suspect that I have been sent those
> "rejects" rejected by others,
> > > > and
> > as
> > > > such that neither makes them "new" nor
> "Factory Sealed."
> > > >
> > > > And implied warranty in truth in advertising
> states the consummer is
> > > > entitled to that which he or she pays for, and
> no substitute.
> > > >
> > > > Clearly I have been sold seconds, when I paid
> for a "Top of the Line"
> > but
> > > > WWBW are to blame, not me.
> > > >
> > > > Rafi
> > > >
> > > > ----- Original Message -----
> > > > From: "Mark Charette" <charette@-----.org>
> > > > To: <klarinet@-----.org>
> > > > Sent: Sunday, March 19, 2006 10:58 PM
> > > > Subject: Re: [kl] "Doesn't play or sound
> right" My thoughts on the
> > > > matter--RJM (long)
> > > >
> > > >
> > > > > Rommel John Miller wrote:
> > > > > > The problem rests entirely with WWBW and
> whether or not they sell
> > > > first-run
> > > > > > production R-13
> > > > >
> > > > > They do
> > > > >
> > > > > > or if they, as I and others believe, are a
> reseller, or one
> > > > > > who deals in factory "seconds" or those
> rejected from being first
> > > > > > or
> > > top
> > > > > > choice.
> > > > > >
> > > > >
> > > > > They do (in a way).
> > > > >
> > > > > And they're very upfront and obvious about
> it. 'A', 'B', and 'C'
> > grade.
> > > > > As explained VERY clearly on their site and
> in their literature.
> > > > >
> > > > > But from reading your postings, I'm not sure
> that you read the
> > > > > literature provided to you very thoroughly.
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
>
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