Klarinet Archive - Posting 000364.txt from 2006/03

From: Bill Hausmann <bhausmann1@-----.net>
Subj: Re: [kl] Buffet Quality Control (was Rossi quality flaw)
Date: Sun, 19 Mar 2006 21:06:34 -0500

At 04:36 PM 3/19/2006 -0500, Adam Michlin wrote:
>Or, maybe you get what you pay for!
>
>WWBW could easily guarantee (excluding shipping issues) that every
>clarinet they sent out was perfect. For a price. Buffet could easily
>guarantee that every clarinet they sent out was perfect. For a price.

We thought we were PAYING that price! Our store has been having less than
great luck with the R13's we have been ordering lately. Maybe it is that
no good wood is available any more, but if they can't cut tone holes in it
without chips or undercut them without leaving massive chunks of material
hanging, maybe they should grind the whole bunch into powder, mix it with
resin, and carve it into Greenlines. I don't believe the R13's WWBW gets
are any different from ours, but apparently they are no better,
either! But they put us into a difficult position. If we return them to
Buffet, there is no guarantee the replacements will be any better. If we
keep and sell them, we are stuck with making things right when the
customers finds their clarinets unsatisfactory. It is not beyond
expectation that we should make minor adjustments under warrantee, but we
should not be expected to rebuild toneholes.

Bill Hausmann

If you have to mic a saxophone, the rest of the band is TOO LOUD!

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