Klarinet Archive - Posting 000347.txt from 2006/03

From: "Forest Aten" <forestaten@-----.net>
Subj: [kl] Tell us what YOU know...and not what others say....
Date: Sun, 19 Mar 2006 16:10:47 -0500


>
> Should I in my post have mentioned my own bad luck with WWBW?
>
> I am on Clarinet #3 from them and even THIS ONE doesn't play or sound
> right,
> R-13 and all.

What does "doesn't play or sound right" mean? Be specific.

>
> And I have heard that WWBW sells only seconds, you know, the semi-faulted
> reject that "average" retailers would not sell.

What you've heard? By who and what do they know? How do you know what they
were telling you is correct? Give me a break....this is hearsay. Pure and
simple.

>
> That is what I meant when I mentioned Ethics, the lax and unethical
> attitude
> that WWBW has toward dealing with disgruntled buyers who have legitimate
> complaints and problems.

Perhaps the buyer in question has complaints not so "legitimate"....

>
> I wish Francois Kloc was on this list so that he might address the issue
> dealing with WWBW.

Francois often monitors the list. He's not going to respond to hearsay or on
this list. If you want to talk to Francois Kloc...it's easy. You simply call
him. Yes...it's going to cost you a long distance call. Be ready. Saying "it
doesn't sound right" isn't going to cut it. Be specific...and not with stuff
other people say about the instrument...but discuss what you know and can
document.

Forest Aten

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