Klarinet Archive - Posting 000330.txt from 2006/03

From: Ivan Arancibia <comunycorriente@-----.com>
Subj: Re: [kl] Rossi quality flaw
Date: Sat, 18 Mar 2006 21:19:10 -0500

As far a I know, Rossi is on holidays in Italy. It may
take a while before he answers your e-mails!

--- Fernando Silveira <fernandounirio@-----.com>
escribió:

> Hi Bruce.
> I forwarded your e-mail to Luis.
> In my oppinion, the problem is with WW&BW. They
> should check the instrument
> before send to you.
> Anyway, those instruments are great, and I am shure
> you will became in love
> with the instrument after it's work properly.
>
> Best
>
> Fernando Silveira
> ----- Original Message -----
> From: "Bruce M" <bmcgar@-----.com>
> To: <klarinet@-----.org>
> Sent: Saturday, March 18, 2006 9:59 PM
> Subject: [kl] Rossi quality flaw
>
>
> >
> > Two weeks ago, I received a French-bore grenadilla
> Rossi from Woodwind
> > Brasswind.
> >
> > Tonight, when got the instrument out of the case,
> I found that the
> > second-from-the bell RH side key had no spring
> tension to it, and when I
> > took the key off, I found that the catch was
> barely hanging from the key.
> > I touched it, and it fell off!
> >
> > I'd rather not send the instrument back and wait
> another year for a new
> > one, and I'm certainly not going to pay to have
> the key repaired. Seems to
> > me, Rossi should do the fix or at least arrange
> for an "approved"
> > technician to do it. But, given that I haven't
> gotten replies to any of
> > the e-mail I've sent to Rossi over the last year
> or so, and this evening,
> > when I tried to send an e-mail via the Rossi site,
> the page horked on me
> > twice when I tried to send, I'm at a loss.
> >
> > Does anyone have reliable phone or e-mail contact
> information for Rossi?
> >
> > Should I bypass Rossi and go back to WWBW for a
> resolution?
> >
> > Any other ideas?
> >
> > This is upsetting. I hope that this flaw isn't
> going to be seen again
> > elsewhere on this instrument, but how can I be
> certain now?
> >
> > Cheers (?)
> >
> > B.
> >
> >
> >
> >
>
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Espacio para todos tus mensajes, antivirus y antispam ¡gratis!
Regístrate ya - http://correo.espanol.yahoo.com/

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