Klarinet Archive - Posting 000285.txt from 2005/10

From: Christine Barron <oldvter@-----.com>
Subj: Re: [kl] Krommer's Sinfonia Concertante in Eb
Date: Sun, 30 Oct 2005 17:10:27 -0500

Respectfully, as a loyal customer of Gary's over the
past year or two, I can definitely tell you from
experience that this is something that Gary actually
does do...this is to say that, as much as it doesn't
'line his pockets at the moment,' Gary does care
enough about the CUSTOMER to send them across the
street to one of his competitors if he knows that
they'll be able to get a piece that he doesn't carry
at that point in time.

When this situation happened to me, I went to that
competitor, got the piece I needed, and of course came
back to Gary. I trusted him already at that point,
but to have him refer me elsewhere where he knew I
could get the piece really was the frosting on the
cake. It told me cared that my needs were filled, not
just that his pockets were lined.

I think that this Krommer piece must be a definite
rarity for Gary to have to reach out to the list for
further suggestions. I give him credit for taking
this route.

Christine

--- Nancy Buckman <eefer@-----.net> wrote:

> Hi Gary,
>
> I wouldn't begin to try to tell you how to run your
> business, but my family
> has been in business finding rare antiques for
> clients for 60+years. If we
> cannot find what someone wants and think that there
> is another avenue to
> acquire that something, we always send them to a
> competitor (and sometimes
> that competitor is not someone we particularly
> like). If the competitor
> isn't a thief or a cheat, then it is paramount that
> our customers get what
> they want. That is how we build trust and repeat
> business. I hope that
> when I ask you to find me something and you can't,
> that you might refer me
> to someone else who might be able. Who knows, you
> might just find a new
> source for the future in the process, if and when I
> find what I want and
> tell you about it after the fact.
>
> It is always appropriate to help your customers find
> what they want, as
> long as it isn't illegal or unethical. It might not
> line your pocket at
> the moment, but could lead to bigger and better
> things later.
>
> Best,
>
> Nancy
>
> At 10:59 AM 10/27/2005, you wrote:
> >A customer is looking for the music for Krommer's
> Sinfonia Concertante in
> >Eb for flute, clarinet, violin and orchestra (Op.
> 70).
> >
> >There are a number of recordings available. It
> isn't in the ICA library.
> >I found a reference to Musica Rara as a publisher
> but was told that the
> >owners (at that time) had intended to publish this
> piece and it was listed
> >in their 1979 catalog but it was never published.
> >
> >Any ideas?
> >
> >Thanks,
> >
> >Gary
> >
> >
>
>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >+ Gary Van Cott - Van Cott Information Services,
> Inc.
> >+ Woodwind and Brass: Books, Music, CDs and More
> >+ http://www.vcisinc.com/ --> VISA MasterCard
> Discover AmExp <--
> >+ P.O. Box 9569, Las Vegas, NV 89191, USA
> >+ Phone: 702-438-2102 Fax: 801-650-1719 Email:
> Gary@-----.com
>
>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >
> >
>
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>
> Nancy Buckman
> Principal Clarinet / Orchestra AACC
> eefer@-----.net
>
>
>
>
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