Klarinet Archive - Posting 000993.txt from 2004/03

From: "David C Kumpf" <dkumpf@-----.com>
Subj: RE: [kl] Advice needed on shipping of large expensive instrument
Date: Wed, 17 Mar 2004 17:09:32 -0500

I have only shipped guitars, but here is my ranking from experience:

1. Fed Ex (most expensive by far but best service - your piece might be
oversize, though)
2. UPS (used them regularly for guitar shipping, no problems or damaged
instruments)

No experience w/Airborne/DHL on shipping instruments, but their business
model is about being a part of a company's warehouse operation and servicing
that, so I would probably steer clear.

Avoid: airline air freight. When I worked at the guitar store, we shipped a
vintage Gibson doubleneck and a couple other pieces via air freight.
Customer called a few days later, instruments never arrived. Air freight
finally tracked them down and returned them to us. As it turned out, they
sat on the tarmac...for two days...in pouring rain...in the summertime.

Opening the cases was a real treat.

All of the instruments were damaged beyond repair. Air freight did make good
on the insurance claim, but it shouldn't have happened in the first place.

Dave Kumpf
dkumpf@-----.com

> -----Original Message-----
> From: GrabnerWG@-----.com]
> Sent: Wednesday, March 17, 2004 11:53 AM
> To: klarinet@-----.org
> Subject: [kl] Advice needed on shipping of large expensive instrument
>
>
> I need to ship a large, heavy, expensive instrument cross
> country. If anyone
> has had experience with this, I could use advice on what
> shippers to use, and
> which
> to avoid.
>
> Thanks in advance,
> Walter
>
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>
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