Klarinet Archive - Posting 000448.txt from 2004/02

From: ormondtoby@-----.net (Ormondtoby Montoya)
Subj: Re: [kl] Costco Clarinets!!!
Date: Fri, 27 Feb 2004 10:59:32 -0500

Shouldn't the letter summarize succinctly what is wrong with the
instruments? It's possible that Costco's buyer(s) simply doesn't know.
Such as:

> The keys bend under the 'normal' pressure
> required to play the instrument.

> 'High notes' won't sound because of sloppy
> tolerances, and the high notes are what
> attract many buyers who have heard clarinet
> music and want to play one themselves.

Also, there could be a paragraph that points out that Costco is damaging
its own reputation by selling unplayable instruments --- something to
the effect of:

> I hope you will consider that customers who
> later discover they have paid $85 for an
> inoperable instrument will also question the
> quality of other merchandise offered at
> Costco --- especially when they consider
> buying items with which they have no prior
> experience. Can they trust Costco?

And finally, overt threats are not appropriate in a letter of this sort.

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