Klarinet Archive - Posting 000412.txt from 2004/02
From: "Ginger Hill" <Gigi1182@-----.com>
Subj: RE: [kl] Investigating new instruments with no $
Date: Tue, 24 Feb 2004 22:48:44 -0500
Haha Gene,
Yes, somehow I managed to keep a straight face when dealing with this
"person", but boy did my managers and I have a field day on her when she
was finally gone. People don't realize that when they're jerks to any
kind of sales staff, they are going to be discussed thoroughly,
ridiculed, and looked out for the next time they come to that store.
Thank God I was out of town when she came back or I would have had some
words for her- which my manager backed me up on 100%.
Some people need to realize that just because I'm a "young girl in
college" doesn't mean I don't know a darn thing about the things I'm
selling. I'm in my 4th year of college as a music education student, not
some bum off the street who was taught what to say, ya know? I think
it's so horrible that people have automatic assumptions about others who
don't LOOK like they've been in the field for 20 years- or worse, just
because they're young and female. Give me a break.
Thanks for the note.
Besides, from now on anyone who comes in with the "I'm better than you
because I'm European" attitude will be referred directly to my manager.
Hehe..
Take Care,
Ginger
-----Original Message-----
From: Gene Nibbelin [mailto:gnibbelin@-----.com]
Sent: Tuesday, February 24, 2004 10:37 PM
To: klarinet@-----.org
Subject: RE: [kl] Investigating new instruments with no $
Ginger -
She was no lady, but there are several words that come to mind to better
describe her. But as we have taught our daughters, "Consider the source
and don't lower yourself to their level".
I remember back in pre-historic days as a college student when I was
working in a men's clothing store, a lawyer (and good customer) was
already upset because the boss was out and he was being served by some
teen age college twerp, started giving me a bad time - talking down to
me, etc., which I tactfully ignored. Anyway, he happened to be wearing
a particularly attractive tie, about which I was able to sincerely
compliment him. As I recall the incident, I then sold him two
top-of-the-line suits plus a bunch of ties and accessories. Really
impressed the boss.
If you were able to spend 4 hours with this "lady" without any mayhem
occurring, you already know something about handling difficult
customers.
Happy selling and playing.
Regards,
Gene N.
-----Original Message-----
From: Ginger Hill [mailto:Gigi1182@-----.com]
Sent: Monday, February 23, 2004 8:39 PM
To: klarinet@-----.org
Subject: RE: [kl] Investigating new instruments with no $
Coming from someone who works in Brass/Winds at a music store I can tell
you this:
There's nothing wrong with going in and trying out instruments, just
explain to the people that work there that you're not going to buy now
but you wanted to test some out for a future purchase. Just play with
them yourself and keep your questions few and to the point. It gets on
our nerves when we have to spend hours with someone who isn't going to
buy anything then when we could have been selling to other customers.
It's happened to me with a cranky Belgian lady (she swore up and down
from the start that "we europeans are better than you stupid americans",
and talked down to me) who didn't know a thing about violins and wanted
to learn on one for $1199.00 (we DO have student models for $200!!!)-
she wanted a "senior citizens discount" (she was only 54 and we don't DO
Senior discounts) and then she cursed me out for putting on fine tuners
and a chin rest and told me I was selling her crap. This was during the
Christmas rush. I spent 4 hours with this stupid woman. (Still angry.)
Anyway... Yeah, go for it but keep the questions to a min.
~Ginger
-----Original Message-----
From: Brian Schuth [mailto:brian@-----.com]
Sent: Monday, February 23, 2004 5:11 PM
To: klarinet@-----.org
Subject: [kl] Investigating new instruments with no $
Here's a question for you:
I've been playing the same Buffet for 25 years now; the only instrument
I've ever played. At 37 I'm trying to get back into shape again, and am
a little curious what new horns sound like. In part this is to try to
figure out what quibbles I have with my playing come from me and which
are the horn (or mouthpiece, or reed, yes, I know...)
Now, the trick is, I have no ability to purchase an instrument now,
though I might in 12-18 months. My question is:
* Is it ethical to spend the time and effort of shop staff when you're
not in a position to really buy? and...
* Am I getting myself into trouble here -- will I start playing
instruments and get so taken by the novelty and fun that I purchase an
instrument on credit, end up going bankrupt, get thrown into debtors'
prison, and lament the day I ever picked up that brand-new Leblanc or
whatever?
bjs
Brian Schuth
brian@-----.com
Eastport, Maine
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