Klarinet Archive - Posting 000092.txt from 2003/11

From: Deidre Calarco <DLeigh@-----.org>
Subj: Re: [kl] music123
Date: Wed, 5 Nov 2003 21:48:18 -0500

> Weiner Music I find difficult to deal with. Yes, many people on this
> list have made the pilgrimage to Mineola, LI, but I'm not able to do
> that. I might have a different impression in that case. Their online
> ordering system is cumbersome and insecure, and if you need to return
> something, so many terms and conditions apply that you need to be a
> divorce lawyer to read the fine print about how to get separated from
> what you don't want. Their phone service people act like they're doing
> you a favor by talking to you. And no, I do not get on the phone with
> an attitude. I just write that way.

Just to be fair, I've had generally good experiences with them. I've just
ordered accessories, not an instrument, but they've been polite and helpful
on the phone and my orders have arrived quickly. I've never had to return
anything, so I don't know how well they handle returns. You do have to call
to make an order, though. Their web page is pretty primitive.

-Deidre

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