Klarinet Archive - Posting 000612.txt from 2000/06

From: rkeller@-----.com (Randolf Keller)
Subj: [kl] Re:WW & BW Reputation
Date: Sat, 17 Jun 2000 22:03:12 -0400

>Date: Fri, 16 Jun 2000 18:10:33 -0400
>To: klarinet@-----.org
>From: "Robert S. Howe" <arehow@-----.net>
>Subject: Re:WW & BW Reputation
>Message-ID: <394AA5BD.4637@-----.net>
>
>The WW&BW is getting trashed on the issue of special orders. Since my
>post started the thread, let me comment. I have dealt with them several
>times, purchasing Buffet bass cl, Buffet R13 Bb cl, Buffet alto Sax, and
>Selmer baritone Sax. They have pissed me off out of the purchase of a
>soprano Sax, the two I received to try were both damaged (clearly
>between factory and WW&BW) and I once received a bari sax loose in a
>box, with no packing. THeir sales staff varies from superb to brain
>dead. I would not consider calling them for a special order UNLESS I
>spoke directly to a manager, the clerk would inevitably screw it up.
>But I would speak to a manager, the managers are reasonable and
>intelligent.

who's hiring the staff then?..... ;-)
/Randolf

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Randolf Keller

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-- LAST UPDATE: May 2000 !!!!--

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