Klarinet Archive - Posting 000563.txt from 2000/06

From: mus_ldj@-----.edu
Subj: Re: [kl] ebay bassethorn
Date: Fri, 16 Jun 2000 13:00:56 -0400

I feel the same way about most of these big music houses.

I was talking with Mr. Muncy and I think things got a bit personal in regards
to reed selection and mouthpieces and then no more talking from him!

I feel as though I've been shafted by WW & BW because they've made their sale
and I'm supposed to be stuck with the horn. I don't think so!

Daniel Leeson wrote:

> With respect to basset horns, Bob Howe wrote:
>
> > Woodwind and Brasswind presently sells bassetti by all three big makers,
> > they go discounted for 7 kilobucks and up.
>
> Bob's satement about Woodwind and Brasswind needs a little adendum. I
> recently contacted them and asked about purchasing a cocobolo wood
> basset horn made to order with very specific conditions from a certain
> manufacturer whose products they sell. It is as if I were speaking
> choctaw and they were speaking serbo-croation.
>
> What I got back was a statement about which basset horns they sell and,
> in any case, none were in stock, so there was nothing that they could
> sell to me.
>
> I went right back to them and said, "I don't want what you normally sell
> and don't have in stock in any case. I want a basset horn made by ...,
> I want it out of cocobolo wood, I want a narrow bore, and I want a
> wooden bell. Will you please ask that manufacturer if he will make one
> for me?"
>
> Never got an answer to that one. It is as if once they told me what
> they had (or in this case did not have), they had used up whatever
> marketing savvy and interest they had in available.
>
> Now is it my imagination or has Woodwind and Brasswind gotten to the
> point of dealing with customers on the basis of "this is what we have -
> what you want is not my problem"? I had just driven across the US on
> I80 and passed their place without stopping. If I were doing the trip
> again, I would stop this time and that salesperson and I would have a
> little discussion on the matter of how to sell things.
>
> It is not that I don't know a little bit about basset horns but I got
> the reaction that my correspondent had an overblown sense of
> self-importance with respect to her knowledge of basset horndom as
> contrasted with mine. I would think that they would want to make an
> effort to get me what it is I want.
>
> In effect what I wanted to buy was not what they wanted to sell so I got
> ignored. That is a lot different from the time I bought a bass clarinet
> in A from them and got a receptive, responsible reaction to my request.
>
> Am I being unfair in my changed opinion of them because of this single
> and unpleasant incident. (Incidentally, my a cocobolo wood basset horn
> with a wooden bell, narrow bore, and gold plated keys is now being made
> by someone else and W&B blew the sale. I'll tell you about the horn
> when I get it in January.)
> --
> ***************************
> ** Dan Leeson **
> ** leeson0@-----.net **
> ***************************
>
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