Klarinet Archive - Posting 000881.txt from 2000/03

From: charette@-----.org
Subj: Re: [kl] New member with Buffet quality question
Date: Mon, 27 Mar 2000 11:35:21 -0500

>Has anyone had a similar problem?
Yes

>Is there a regional Buffet rep. for the Michigan area?
Francois is based out of Chicago - close enough.

>Now their replacement joint =
has cracked after only 3 weeks! They are understandably unwilling to do =
anything more (out of warranty and all).

What? They replaced a joint, it cracked again before another year was up, the student only had it for 3 weeks, and they won't replace it?

Write or call Buffet. After my son had a similar problem they were most accomodating. We made a day trip out of it to Chicago (from Detroit) and were well treated by both Buffet & Francois.

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