Klarinet Archive - Posting 000696.txt from 2000/03

From: Topper <leo_g@-----.com>
Subj: Re: [kl] A statement to Mr. Francois Kloc
Date: Thu, 23 Mar 2000 14:37:36 -0500

At 06:39 PM +0000 3/23/00, charette@-----.org wrote:
>The warranty offered by Buffet is pretty much industry standard for just
>about all consumer items I know of. If you buy consumer electronics,
>cameras, computers, etc. from other than an authorized dealer there is no
>warranty coverage (they'll state "original owner" and "authorized
>dealer"). Used equipment is seldom covered by warranty unless a provision
>is made for transfer of the warranty. That provision may include both the
>re-registration and payment of a fee.
>
>My Yamaha bass guitar bought in Japan was even more restrictive - it was
>only covered by warranty while I resided in Japan. My Seilo watch
>purchased in Japan had the exact same type of warranty - when it stopped
>working here in the US, while still covered by a warranty, I had to pay
>for the repair.
>
>Mark C.

"Consumer items"... is that is what has become of the art of playing an
instrument? Just as we have so many fine players who retire to teaching,
no chair, and even the ghastly club date, or wedding gig, forced to play
jazz (not so bad:), when they had a chance to sparkle just as brightly as
some of the big names...

Again consumerism gets in the way in the form of the recording industry.

These things are all fine and the politics involved are mainly to protect a
commercial industry while relieving some restrictions on the company to put
forth an honorable warranty which speaks of manufacturing standards and
integrity to the consumer.

Buffet should have a warranty that meets or exceeds the expectations of its
name.
Maybe this is why so many crack and a way around it. They are following the
pack to their advantage. The crack-pack.

I feel that legally it is even a weak leg to stand on. The word
manufacturer's warranty implies something and over he years the law has
allowed exclusions to meet lower standards. In my day warranty and
guarantee meant something different. If my new Buffet, Selmer, or Leblanc
cracked or chipped I would take action.

A warranty is a warranty. A great instrument will never crack so long as it
is made great and well maintained, and stored, and periodically oiled and
humidified when and where needed.

There is no excuse for an instrument of this standard cracking. Pining is
not an option either. A crack is like a broken heart which leaves a scar. I
could never get over it.

All I could say is like a good car (in the Lexus mark pointed out) keep
maintenance records...

Leo

At 01:11 PM -0600 3/23/00, mark weinstein wrote:
>>>From a very Loyal Buffet Subject ---
>
>Yes, but you can take a used Lexus to any authorized dealer and buy a
>warranty. One needn't have privity to a prior contract, etc or be the
>original purchaser.
>
>While, I have no ax to grind here, its evident & crystal clear that this
>"covered & not covered" is for the stake of controlling a product and its
>market. There is **no higher meaning**, e.g. it ain't gonna bring any of us
>closer to our god or heaven !
>
>What about that poor authorized Dealer or is at or near bankruptcy --- and a
>manufacturer like Boosey & Hawkes won't take/credit the (recently shipped &
>received) instruments back against the Dealer's Floor Plan account ( read:
>Dealer line of credit), except at "fire sale" (bankruptcy) pricing. **That
>particular dealer** is the one who then sells for a discounted price to an
>UNauthorized dealer or reseller (albeit for way more than the manufacturer
>offered to credit back against the Floor Plan).
>
>Then, Consumer walks in and sees what he believes is the "Real McCoy"
>complete with warranty paperwork at the Unauthorized dealer's shop and all
>of a sudden has a problem.
>
>The instrument was the instrument was the instrument. The problem was the
>problem was the problem. A defect is a defect is a defect. The manufacturers
>are saying they have ZERO 3rd Party Liability, while the entire rest of the
>world does !
>
>NOT.
>
>mw

Righto!

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