Klarinet Archive - Posting 000609.txt from 2000/03

From: "Daniel A. Paprocki" <danbascl@-----.com>
Subj: [kl] A happy story
Date: Fri, 17 Mar 2000 18:02:58 -0500

About two months ago I bought a BAM alto sax flight case from Muncy
Winds. After a couple of weeks I noticed that one of the latches was
getting harder and harder to open and was starting to loosen from the case
shell. I called Muncy and they put me in contact with BAM. The person at
BAM told me to send my case to them and they would fix or replace the case.
I sent my case to BAM. About two weeks later I received a new case because
the latch was faulty AND they reimbursed me for the box and shipping in
sending off my case. I thought I should give a plug to a manufacture that
gave great service. Muncy Winds and BAM acted very prompt in responding to
my problem. Bravo!!
Dan

--
Daniel A. Paprocki
Instructor of Clarinet & Saxophone
Angelo State University
San Angelo, Texas

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