Klarinet Archive - Posting 000133.txt from 2000/01

From: mcirone <mcirone@-----.net>
Subj: Re: [kl] Youffers
Date: Wed, 5 Jan 2000 22:32:40 -0500

I wish they would e-mail me! I have even left voice messages for them. Before
writing this I checked their site. Shipping for one box of concert Grand is
$5.80. If you have any connections with them I'd love to get my backorders
straightened out. Thanks mike at http://allwoodwinds.homepage.com

David Blumberg wrote:

> Mike wrote:
> mcirone <mcirone@-----.net> Subject: Re: [kl] Youffers PLEASE, be careful
> when ordering from Youffers. I am a woodwind dealer and provide very fair
> prices on reeds, mouthpieces, and do-it yourself repair items. I would
> never charge $5.80 to ship a box of reeds! I still have 3 clarinet cases on
> backorder from these guys (for 3 months)! I encourage my buyers to buy a
> few things at once that they need so the shipping makes more sense. I also
> never charge anyone for special items until I have them in my possession.
> Youffers charged my credit card and still hasn't shipped! Don't be fooled
> by their apparent low prices, their service is even lower. As a dealer I
> have left e-mails and voice mails with them and they NEVER get back to
> me.Sincerely Mike at http://allwoodwinds.homepage.com.
>
> -----------------------------------
>
> When I ordered from Youffers, I got 2 boxes of student strength Grand
> Concert reeds that cost only $4.50 shipping total. They sent me the wrong
> boxes (I asked for Thick, and they sent regular cut). I e-mailed them, told
> them who I was and that they had sent me the wrong boxes (being a Concert
> Artist for that reed, they weren't going to argue if was wrong). All I
> asked them to do is to credit me the $6 that the lesser cost regular blank
> cost. They e-mailed me back telling me that they were going to send me 2
> new boxes, and they were sorry for the mistake.
> I got good service from them - the reeds arrived about a week later.
> I still like Muncy, Woodwind, Weiner, IMS, but was glad that the problem
> was quickly resolved.
>
> David Blumberg
> music@-----.com
> http://www.mp3.com/mytempo
> http://www.mytempo.com
> ---------------------------------------------------
>
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