Klarinet Archive - Posting 000615.txt from 1999/10

From: Bill Hausmann <bhausman@-----.com>
Subj: Re: [kl] CRACK!!!!!!!!
Date: Wed, 20 Oct 1999 07:42:30 -0400

At 07:22 AM 10/20/1999 -0400, Jill Exner wrote:
>
>>See if it is still covered by warrantee first. If not, it is still
>>not
>>DEAD, only in need of repair. Properly repaired cracks hurt resale
>>value,
>>but seldom much else.
>
>
>I posted last week about my college music major daughter's clarinet
>(bought in April) that cracked in early September--it is unplayable. We
>call WWBW every week, but so far no part, so they say. I was expecting a
>little faster help than this. It's disheartening!
>
Ah, the DOWNSIDE of mail order! Your local dealer has to deal with you
face to face, but you are just a number to the big guys. We had a cracked
Selmer Omega come in last week - actually, the player had not even noticed
(or paid attention to) the cracks in BOTH the upper joint and barrel joint.
I pointed them out to her! We called Selmer, who said they would send a
return authorization to ship it back to the factory for replacement/repair.
We gave her a loaner to use in the meantime.

Bill Hausmann bhausman@-----.com
451 Old Orchard Drive http://www.concentric.net/~bhausman
Essexville, MI 48732 http://members.wbs.net/homepages/z/o/o/zoot14.html
ICQ UIN 4862265

If you have to mic a saxophone, the rest of the band is too loud.

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