Klarinet Archive - Posting 000428.txt from 1999/07

From: Neil Leupold <nleupold@-----.edu>
Subj: Re: [kl] re: mail order - local store policy repairs
Date: Thu, 15 Jul 1999 09:16:49 -0400

On Thu, 15 Jul 1999, Dee D. Hays wrote:

> I hope she means merely that they don't do free service,
> which would be a reasonable statement. However, if they
> only service instruments purchased there then that is un-
> reasonable.

Actually, when I read the original statement, I assumed
that the poster was really indicating their very strong
recommendation to customers that if their mail-order in-
strument arrived in such poor condition, the customer
should send it back to the mail-order company for addi-
tional repairs, rather than pay the music store money
to fix what the mail-order company neglected to do. I
could be wrong, but my initial impulse was to read be-
tween the lines, rather than take the post at face value.

-- Neil

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