Klarinet Archive - Posting 000420.txt from 1999/07

From: David Blumberg <reedman@-----.com>
Subj: [kl] re: mail order - local store policy repairs
Date: Thu, 15 Jul 1999 07:13:17 -0400

Margaret Squires <margeaux@-----.com>
Subject: Re: [kl] Buffet E 11
Message-ID: <378D7963.7860FB1C@-----.com>
When somebody comes in with a mail order catalog expecting us to match the
price, we order the instrument from the factory, and don't go through it
first.
They are charged the catalog price and then have to pay to have adjustments
made.
My personal experience and experience through the shop where I work has been
that the mail order companies claim to go through the instruments before they
are shipped, but they don't. If it had happened only to me, I would not say
anything. But we have had several people bring instruments in to us to fix. We
refuse to work on them and tell them to send them back to the mail order
company.

--------------------------------------------------

If a music store ever, ever, ever refused to work on student's instrument
because it was not bought there (it's none of their da#n business where it
was bought, or given as a gift, etc, etc) I would place a sign in my studio
telling my students not to even buy reeds there. I wonder how often that
happens to your store?

David Blumberg
playit@-----.com
Have you heard? http://www.mytempo.com

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