Klarinet Archive - Posting 001016.txt from 1999/05

From: Roger Garrett <rgarrett@-----.edu>
Subj: Re: [kl] Buffet service
Date: Fri, 21 May 1999 08:37:42 -0400

On Thu, 20 May 1999, Mark Charette wrote:
> I was invited to the Yamaha US factory recently to check out the V
> series and their new brass reversible barrels. If you have problems with
> a Yamaha it should be just as easy as dealing with Buffet - I met a
> couple of techs at the factory who were doing post sales work in a very
> well equipped shop. Such after sales work may not have been easy to get
> in the past, but it appears as if it is easy to get now. Yamaha is very
> responsive to emails to their US factory; my son had lost his Yamaha
> scholarship application and they faxed him a new one, and my interest in
> their brass barrel led to a full day tour and tryout of equipment at
> their Grand Rapids facility.

Thanks for posting this Mark. I was unaware of the newer changes in
service for Yamaha instruments. Since many of my younger students have
Yamahas, it is gratifying to know service availability is only a step
away.
Roger Garrett
Professor of Clarinet
Director - Concert Band, Symphonic Winds & Titan Band
Advisor - Recording Studio
Illinois Wesleyan University

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