Klarinet Archive - Posting 000832.txt from 1999/02

From: "Bert Amten" <major.bam@-----.se>
Subj: SV: [kl] Platinum service
Date: Sun, 21 Feb 1999 03:19:47 -0500

It has been interesting to follow this thread for some time now. However =
it has been confined to the US. At least up til 1998 there has not even =
been an Buffet appointed distributor in Sweden. The instruments have =
been directly imported by various companies from Germany. Thus the after =
sales service has been a question for the importer. As far as I can =
understand this is valid for the other countries in Scandinavia as well. =

In the US you have been lucky that mr Kloc since some time is working =
there, obviously doing a very fine job. But how is the situation outside =
the US?

And can mr Kloc as one single technician really cover the whole of US =
which to me is an enormously big country?

What are the other companies doing like LeBlanc, Yamaha and Selmer, or =
are the Buffets the only instruments that need this attention?

Bert Amten

-----Ursprungligt meddelande-----
Fr@-----.org>
Till: klarinet@-----.org>
Datum: den 20 februari 1999 18:52
=C4mne: Re: [kl] Platinum service

>From: Marcia S. Bundi <mbundi@-----.com>
>
>>That's a thought, but I think it strange that the company would have
>the
>>program for one series of high-end instrument and not another. It =
would
>>seem to make more sense to extend the program if one instrument
>pre-dates
>>its coverage. I have yet to hear from my dealer regarding this, =
though.
>
>
>Marcia,
>My son's Festivals were bought in mid-1997, which seems also to predate
>the announcement of "Platinum Service"; however, Francois Kloc of =
Buffet
>worked on them anyway just by me asking him. I don't know if that is
>"normal practice" for Buffet, but it worked for me.
>----
>Mark Charette@-----.org/clarinet
>"Cards by Aimee", http://www.sneezy.org/Aimee
>"The phenomenon is too variable for proper study" often
>translates from "I don't know how to get musicians to do
>anything twice the same" - A. H. Benade
>
>
>
>------------------------------------------------------------------------=
-
>Unsubscribe from Klarinet, e-mail: klarinet-unsubscribe@-----.org
>Subscribe to the Digest: klarinet-digest-subscribe@-----.org
>Unsubscribe from the Digest: =
>Additional commands: klarinet-help@-----.org
>Other problems: klarinet-owner@-----.org
>
>

-------------------------------------------------------------------------
Unsubscribe from Klarinet, e-mail: klarinet-unsubscribe@-----.org
Subscribe to the Digest: klarinet-digest-subscribe@-----.org
Additional commands: klarinet-help@-----.org
Other problems: klarinet-owner@-----.org