Klarinet Archive - Posting 000743.txt from 1999/02

From: Roger Shilcock <roger.shilcock@-----.uk>
Subj: Re: [kl] Platinum service
Date: Thu, 18 Feb 1999 13:10:26 -0500

Perhaps, then, they conserve this remarkable efficiency for the American
market.....
Roger Shilcock - who never realised their clarinets were *supposed* to
come with documentation.

On Thu, 18 Feb 1999, Roger Garrett wrote:

> Date: Thu, 18 Feb 1999 08:56:39 -0600 (CST)
> From: Roger Garrett <rgarrett@-----.edu>
> Reply-To: klarinet@-----.org
> To: klarinet@-----.org
> Subject: Re: [kl] Platinum service
>
> On Thu, 18 Feb 1999, Marcia S. Bundi wrote:
> > When I bought my new Festival, there weren't even any warranty papers in
> > the case, although all the R-13s I tried had the platinum service stuff
> > with them. My dealer has sent for my papers, but also said that Boosey &
> > Hawkes is just slow about paperwork.
> >
> > On Mon, 15 Feb 1999 17:51:43 -0500 Ben Stutzman <benstutzman@-----.net>
> > writes:
> > >Paper work with your new horns? When I received my Buffet from Fred
> > >Weiner it came with nothing but the bill and the paper for the
> > >extended
> > >warranty. Are there really some papers that are supposed to come with
> > >your clarinet, or does Weiner just not include them?
>
> Then the dealer removed them, or, when instruments were tried out by
> people in the store, the documents were not put back in the case. Every
> instrument leaves Boosey & Hawkes with the correct documents. B&H is not
> slow about paperwork - they simpy have lots to do without having to
> duplicate paperwork for that which is misplaced or lost by the dealer.
> Roger Garrett
> Professor of Clarinet
> Director - Concert Band, Symphonic Winds & Titan Band
> Advisor - Recording Studio
> Illinois Wesleyan University
>
>
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