Klarinet Archive - Posting 000519.txt from 1999/02

From: Bill Hausmann <bhausman@-----.com>
Subj: Re: [kl] Horwath
Date: Sun, 14 Feb 1999 14:53:41 -0500

At 09:38 AM 2/14/99 -0600, Roger Garrett wrote:
>On Sun, 14 Feb 1999, Bill Hausmann wrote:
>> OK. I'll buy that. Adjustments for the individual player's peculiarities
>> ARE beyond the factory's responsibility. But then they should
>> automatically provide the adjustment service for ALL of their buyers, not
>> just the ones who know Francois Kloc, since they know this problem exists.
>
>It is a misconception that Francois Kloc worked on my instruments because
>I know him. That's how I came to know hime - by purchasing an instrument
>and asking him to work on it. Buffet/Boosey & Hawkes provides this
>service to anyone who purchases a Buffet clarinet as part of the service
>associated with the instrument. Just email Francois to find out.
>
>There are no favors occurring here - they care about the people who
>purchase the instrument, and they want Buffet users to be happy with their
>choice of instruments.
>
That is as it should be. But, assuming other manufacturers are also
similarly committed, I find it strange that this post-factory service is
such a well-guarded secret. I have been working in the retail music
business, primarily dealing with band instruments and accessories, for
almost 5 years and this is the first I have heard of it!

Bill Hausmann bhausman@-----.com
451 Old Orchard Drive http://www.concentric.net/~bhausman
Essexville, MI 48732 http://members.wbs.net/homepages/z/o/o/zoot14.html
ICQ UIN 4862265

If you have to mic a saxophone, the rest of the band is too loud.

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